Verbal and Written Communication: In Social Service Organizations Styles of Written Communication Vary Internal External Factual Memos Policy Memos & Directives Analysis of Polices and Legislation (presents pros and cons) Persuasive Policy Recommendations; Internal efforts to motivate clients/staff Media Coverage Lobbying & Advocacy Material Fundraising Appeals Both Persuasive & Factual Criteria for making policy and program decisions Research Reports to Public/Decision-makers – presents
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* Culture is a collective programming of the mind that distinguishes the members of one group or category of people from another. THEORY OF CULTURAL DETERMINISM * The position that the ideas‚ meanings‚ beliefs and values people learn as members of society determines human nature. People are what they learn. Optimistic version of cultural determinism place no limits on the abilities of human beings to do or to be whatever they want. Some anthropologists suggest that there is no universal "right
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Non-verbal Language b. Verbal language ______________________________________________________________________________ 2. What is Non-Verbal Communication ? Non-Verbal communication - is the process of communication through sending and receiving wordless cues between people. In short‚ non-verbal communication is any communication that does not use words. -refers to any communication that does not use words. -the oldest form of communication much before oral communications or languages
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The Power of non Verbal Communication. According to researched most of our conveyed communication is nonverbal. Non verbal Communication‚ or body language includes our facial expression‚ gestures‚ posture‚ eye contact‚ and our voice tone. When we are communicating with others we are continuously giving and receiving wordless signals. 1-Nonverbal Communication Cues can play 5 roles: (from article) * Repetition: they can repeat the message the person is making verbally * Contradiction: they
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“It’s not about what you say‚ it’s how you say it.” The tone of voice used in reference to nearly anything is very important. The short story Lottery by Shirley Jackson‚ is a great example of how the tone of words speak volumes. The story speaks from the story takes place on June 27th‚ at the village square where everyone gathers around for the annual lottery day. Some were looking forward to the annual lottery day‚ but some were dreading it. The annual holiday consisted of all the townspeople gathering
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NON-VERBAL COMMUNICATION Good morning everyone. I’m here today to talk about non-verbal communication. We’re gonna go through its definition‚ types‚ roles and merits. NVC is transferring information without using words‚ for example with a smile or a blink. Although in our life verbal communication is much more noticeable‚ NVC accounts for a much larger percentage. According to a survey conducted by Albert Mehrabian‚ a conversation is 55% body language‚ 38% voice and only 7% words. Of course this
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Communication in the pharmacy is important because it is a message that can be received verbal‚ nonverbal and there are barriers to overcome. In communication it can be a two way process because the sender creates a message and the receiver gives feedback. Sending a message can be given verbal or nonverbal. There may be conflict or ways you cannot send the message so learning how to communicate well will help improve barriers. Every day we communicate with other people‚ either a compliment or talking
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In face-to-face communication‚ meaning is conveyed not only through words but also through tone of voice and body language (facial expressions‚ hand gestures‚ etc.). As a result‚ listeners pay more attention to our tone and body language than to our word choices in order to derive additional clues to our meaning. Challenges of Online Communication One of the challenges of communicating online is that we must depend entirely on words to convey meaning. For example‚ we do not have the opportunity
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Overview a. Intrapersonal Communication Is the kind of communication that occurs within us. It involves thoughts‚ feelings‚ and the way we look at ourselves. known as "Self-talk" b. Communication Is a process of sending and receiving messages that enables humans to share knowledge‚ attitudes‚ and skills. c. Two Dimensions of Communication Verbal - uttered or spoken words towards an individual. Non-Verbal II. Non-Verbal Communication a. Definition Has been defined as communication without words. It includes
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Executive summary In this business report‚ the research discusses a topic about non-verbal communication in small groups. The research was carried on by following methods: appropriate literature‚ internet data-base research and team meetings. Non-verbal communication (NVC) is used to describe the message that is not spoken or written. It is expressed by gestures‚ body language‚ facial expressions‚ eye contacts‚ use of space‚ dress codes. There are six different functions of NVC‚ which are:
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