Something we want to avoid is something I call “verbal flinching”. Verbal flinching is saying the first thing that comes to your mind when faced with some verbal resistance from the client. This verbal flinching may make us feel better about ourselves‚ but does not help our verbal de-escalation attempts. So‚ when dealing with an emotionally charged person we really need to choose our words carefully. Everyone has a natural “flinching” mechanism. For example if you were getting ready to hit
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fuel for conflicts in cross cultural business. Table of Contents Abstract II 1.0 Introduction 1 1.1 Topic 1 1.2 Research question / Purpose 1 1.3 Scope 1 1.4 Background / Literature review 1 2.0 Sources and Methods 2 3.0 Results 3 3.1 Proxemics 3 3.2 Haptics 4 3.3 Oculesics 5 3.4 Kinesics 5 4.0 Discussion 6 4.1 Proxemics 6 4.2 Haptics 6 4.3 Oculesics 6 4.4 Kinesics 7 5.0 Conclusion 7 References 8 Appendix A – Sample Observation and Questions Sheet Appendix B – Table of Results
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Archambault English 1102‚ 12:30‚ TR September 3‚ 2009 Essay #2 –Fiction Irony in “A Cask of Amontillado” Verbal irony has a meaning (often contradictory) concealed behind the apparent meaning of a word or phrase in order to get a point across; whereas situation irony is often coincidental and contradictory to the situation at hand in an improbable way. Throughout the story “A Cask of Amontillado”‚ Edger Allen Poe uses verbal and situational irony to add a touch of macabre humor‚ build suspense
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Kathia Nunez Mrs. Burns Eng. 11 1 Jan. 2012 Appearance vs. Reality Appearance vs. Reality is a prominent theme in The Crucible as some people are carried and blinded by appearance while others actually look at the facts‚ John Proctor and Elizabeth are not carried away by lies while Abigail and the rest of her friends are ignorant and spread lies. The town of Salem‚ Massachusetts went through a yearlong period of witch trials. A group of girls led by Abigail the reverend’s niece manipulated
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defines a “crucible” as “a pot in which metals or other substances are heated to a very high temperature or melted”. Also‚ The Crucible is the title of Arthur Miller’s play. While is is not completely obvious at first glance how the two are similar‚ after further examination‚ it’s apparent how they are incredibly similar. The Crucible is a highly symbolic title. As the definition states‚ as more heat is applied‚ more substances come out‚ which is what happens in The Crucible. The actual crucible is Abigail
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Act one of The Crucible begins with the confusion over what happened in the recent forest incident involving Abigail‚ Betty‚ Mary‚ Mercy‚ and Tituba. After a lot of questioning and uncertainty about the situation‚ all of the character except Abigail‚ Betty‚ Mercy
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Academy of Management Journal‚ (56(3)". Retrieved February 14‚ 2014‚ from the EBSCO: Academic Search Premier Database. Social responsibility refers to the way in which it integrates the sustainable development objectives into its activity and strategy. It’s attentive to the impacts that its strategic decisions have on society and is responsive to the expectations of latter. The concept of CSR is underpinned by the idea that corporations can no longer act as isolated economic entities operating
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Law enforcement officers must understand how the media works in order to communicate with them effectively. The media has a job to complete just as police officers do. The media’s role is to inform the public of news and events that are going on around them. Even though law enforcement officers communicate publicly with friends and coworkers all the time‚ it is different from being interviewed by a television anchor. At some point in their career‚ most police officers will have to give presentations
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Shakespeare uses so many literary devices‚ but he is most famous for his use of irony in the play‚ Othello. There are three kinds of irony presented throughout the play. We are going to examine how Shakespeare uses dramatic‚ situational‚ and verbal irony in Othello. Dramatic irony is when the audience knows something that the other characters are unaware about. Throughout the play‚ the audience is unaware about Iago’s plan. He has been manipulating the other characters without them knowing. Iago
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Nonverbal behavior supplements or replaces verbal communication and serves many functions. The principles that envelope nonverbal communication include: supplementing the message‚ regulating the interaction‚ establishing the nature of the relationship‚ and reflecting cultural values. Supplementing the message involves emphasizing a message through volume and hugging to reaffirm the message. Regulating the conversation involves the knowledge of understanding when and when not to talk. Establishing
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