For the exclusive use of N. VAIDYA‚ 2015. IMB 425 SUHRUTA KULKARNI‚ KRIPA MAKHIJA AND U DINESH KUMAR APOLLO HOSPITALS: DIFFERENTIATION THROUGH HOSPITALITY The ‘‘wow’’ factor in service relies on constant innovation and demands continuous and sensitive focus on all issues that may affect the patient’s stay in a hospital. Every touch point of the hospital needs to be ‘‘alive’’ and the client must be able to feel the warmth offered. The culture of service is imperative in today’s scenario‚ where the
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Contents Introduction The Western plains of Victoria formed expansive grassland in south eastern part of Australia. Stretching all the way from Melbourne to Portland‚ the plain is mostly flat and used widely for agriculture. Dairy farms‚ livestock‚ and vineyards are all examples of agriculture types found in the region. Major population centers in the region include Camperdown‚ Hamilton‚ Portland and Colac. The explorer Major Mitchell described this place as “a region more
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National initiative for anti-discriminatory practice Legislation promotes anti-discriminatory practice by making it unlawful to discriminate against particular social groupings also policies‚ procedures‚ conventions and/or regulations are implemented within health and social care settings to ensure the promotion of equality and anti-discriminatory practice. There are many different legislations such as: European convention on human rights and fundamental freedoms 1950 Sex discrimination act 1975
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Victoria Chemicals: Case study Introduction Victoria Chemicals is a major competitor in the worldwide chemical industry. They are a leading producer of polypropylene‚ which is a polymer used in products such as medical products and automobile components. Victoria Chemicals started up in 1967 when they built two plants‚ one in Merseyside‚ England and one in Rotterdam‚ Holland. Both plants were identical to each other and produced an equal amount of goods. In 2008 these two plants have an old-fashioned
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Two men‚ both seriously ill‚ occupied the same hospital room. One man was allowed to sit up in his bed for an hour each afternoon to help drain the fluid from his lungs. His bed was next to the room’s only window. The other man had to spend all his time flat on his back. The men talked for hours on end. They spoke of their wives and families‚ their homes‚ their jobs‚ their involvement in the military service‚ where they had been on vacation. And every afternoon when the man in the bed by the window
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Restview Hospital Case Study Analysis #2 Restview Hospital Even though Mary coordinated corresponding product demonstrations from the different vendors‚ and she was planning to include the board members in the product evaluations‚ Jack insisted that the board members were too busy to attend. When the demonstrations were being performed‚ Jack displayed very little interest in the products. Mary offered to present her findings and recommendations to the members of the board‚ but Jack insisted
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From hospital Administration to hospital management From following rules and prescribed processes and procedures to independent thinking responsive individuals empowered to make decisions. Why do hospitals need this. For example in a hospital like JMJ it is run by the nuns on traditional hospital administration basis. People in pathology for example do not like the way things are operating. As increased customer demands and pull for higher standards of service increase it creates forces that
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who do not know clearly who has the overall accountability. Therefore‚ the inter-professional working is perceived by the public as a massive jigsaw‚ where the pieces can’t be fitted together‚ creating a cursive and coherent picture. The death of Victoria Climbie is a good example to validate what Andrew cooper says about responsibility . The girls case shows shameful failings of different organisations that didn’t use their abilities to protect the most vulnerable children. The police‚ NHS‚ social
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VB Background on Company Known as one Australia’s favrouite full strength beer‚ Victroia Bitter or ‘VB’ has preluded to become Australia’s Blue Collar beer‚ or ‘the tradies beer’. Victoria Bitter is a part of the ‘foster’s group’ which is the leading aclohol company in Australia and the Pacific. Dating back to the 1890s‚ Style: full strength bitter lager Alcohol: 4.6% Carbs: 3 grams/100mL Energy: 165 kilojoules/100mL; 39 calories/100mL Standard drinks: 1.4 per 375mL‚ 2.8 per 750mL
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Bataan Primary Arsenal "Kalusugan" Hospital Lamao‚ Limay Dr. Carolina Banzon Medical Director Dr. Wynne Gubuan Medical Director Dr. Alberto de Leon Medical Director Dr. Barbara Reyes Medical Director 25 beds Bagac Medicare And Community Hosp. Jose C. Payumo Jr. Memorial Hospital Orani District Hospital Bgy. A. Ricardo‚ Bagac 15 beds San Ramon‚ Dinalupihan 50 beds Ma. Fe Subdiv.‚ Orani 45 beds Balanga City Primary Bataan Doctor’s Hospital Dona Francisca Subd. (047) 237-2009
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