Chapter 11 Communication and Information Technology True/False Questions UNDERSTANDING COMMUNICATION 1. If a manager clearly and articulately verbalizes instructions to a subordinate‚ communication can be said to have taken place. (False; moderate; p. 293; AACSB: Communication) 2. In the study of management‚ communication generally refers to interpersonal communication. (False; moderate; p. 293; AACSB: Communication) 3. When work groups tease a member who’s working too hard or producing
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Jack is an organizational development executive at Techzone Communications‚ an international communications and technology company. He has completed his PhD in I/O psychology and has been working at Techzone for seven years. Although he did research during his PhD studies‚ he has not been involved in research since that time. Do you think Jack can be considered a scientist-practitioner? Discuss why or why not. Yes and no. Yes Jack has been working for an international company so he must of
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Multiple IntelligencesHoward Gardner of Harvard has identified seven distinct intelligences. This theory has emerged from recent cognitive research and "documents the extent to which students possess different kinds of minds and therefore learn‚ remember‚ perform‚ and understand in different ways‚" according to Gardner (1991). According to this theory‚ "we are all able to know the world through language‚ logical-mathematical analysis‚ spatial representation‚ musical thinking‚ the use of the body
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Chapter 11 Review Questions 1. What is the role of knowledge management and knowledge management programs in business? Define knowledge management and explain its value to businesses. Knowledge management is the set of processes developed in an organization to create‚ gather‚ store‚ maintain‚ transfer‚ apply‚ and disseminate the firm’s knowledge. Knowledge management promotes organizational learning and incorporates knowledge into its business processes and decision making. Describe the important
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Communication Techniques In today’s society‚ there are several techniques being used to share information within organizations internally and externally. Some of these techniques include information technology‚ open communication‚ telephones‚ videoconferencing‚ letters‚ e-mail‚ memos‚ reports‚ radios‚ scanners‚ face-to-face meetings (weekly or monthly)‚ and telecommunications (computer networks and Internet) (Mind Tools‚ 1995-2010). However‚ the most effective techniques for sharing information and
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Computer Risks and Exposures Computers of all kinds within an organisation are constantly faced with a variety of risks and exposures. It is helpful if we first define these terms: • Computer risk Probability that an undesirable event could turn into a loss • Computer exposure Results from a threat from an undesirable event that has the potential to become a risk • Vulnerability A flaw or weakness in the system that can turn into a threat or a risk The total impact of computer risks range
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Emirates Airlines‚ the world’s biggest international carrier based in Dubai‚ United Arab Emirates‚ founded and owned by the government of Dubai is the largest airline in the Middle East and certainly the best. It has a fleet size of 222 which flies to exactly 164 destinations and expanding. It has approximately 56‚725 employees and I feel proud to tell that I was one of them. There are a number of economic‚ social‚ cultural‚ environmental‚ political‚ governmental and competitive factors which affect
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Electronic and Non-Electronic Methods of Communication Electronic Method Non Electronic Method Telephone Letter Internet Memo Email Reports Sms Leaflets / Flyers Fax Smartphone DVD TV Radio Ipads / Tablets Computers Video Conferencing Electronic Method How it is Used Who Uses It Telephone It is a very simple and oldest method of electronic communication. Also the fastest. It is reliable as the communication takes place with the person directly Individual and Businesses
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Change Management and Communication Plan MGT 311 October 2012 Change Management Plan Project Name: Project Customer Number One Customer Management System Improvement‚ Phase II Prepared By: Team Title: Customer Management System Improvement Version No: 1.0 Document Change Control The following is the document control for revisions to this document. |Version Number |Date
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Chapter 1: Business Driven MIS (Key Terms pg. 27) Competing in an information age 4 Driving factors Data: raw facts that describe the characteristics of an event or object(pg.6) Information: data that has been converted into a meaningful and useful context(pg.8) uses variables‚ data characteristics that stand for a value that changes or varies over time‚ to help answer questions Business intelligence: information collected from multiple sources such as suppliers‚ customers‚ competitors‚ partners
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