Virgin Airlines Uses Chatter Abstract The following case study undertakes the situation of Virgin Airlines and their desire to retain their cutting edge of company culture and customer experience. Virgin‚ a long time user of Salesforces’ CRM IS‚ added Salesforces’ Chatter application to their system to improve communication with employees and enhance their customers experience by putting Chatter at the customers fingertips. Business Problem / Objective Defined Virgin
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VIRGIN’S GROUP CORPORATE STRATEGY DIVERSIFICATION 1. Introduction The Virgin Group is one of Britain’s biggest and successful empires in the 21st century. The company has successfully incorporated a great number of diverse industries under the Virgin brand. This includes travel‚ mobile‚ financial services‚ leisure‚ cosmetics‚ retail‚ and music businesses. Virgin has been able to dominate the British market and has therefore continued to rapidly expand into other regions such as the United
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Virgin Active is one of the largest health club businesses in the world‚ with over 170 clubs and more than 900‚000 members spread across the UK‚ Italy‚ Spain‚ Portugal and South Africa. Virgin Active is currently developing sites across Australia. The Virgin Active club located at 138 Bourke St‚ Melbourne officially opened in May 2009. Virgin Active opened its first Australian club in French’s Forest‚ Sydney in December 2008. Virgin Active offers convenient class times as well as fast classes for
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Introduction ………………………………………………………………………….... 3 2.1 Company Overview ……..………………………………………………… 3 2.2 Company Perspectives …………………….………………………………. 4 2.3 Virgin’s Business Model …………………………………………………... 4 2.4 Virgin’s Corporate Strategy …………………….………………………..... 5 3. Case Study Analysis: The House That Branson Built: Virgin’s Entry Into The New Millennium .………………………………………………………………………. 9 3.1 To what extent does Branson’s strategic thinking fit the generative reasoning
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SUPERBRANDS ANNUAL 2011 SuperbrandsDigital.com virgin.com VIRGIN Virgin Holidays achieved unprecedented success in 2010 with a record 13 trophies at the British Travel Awards including the Gold Award for Large Holiday Company of the Year. It was also voted Long Haul Operator of the Year at the Travel Trade Gazette Awards and topped the tourism category in the 2010 UK Customer Services Index. Virgin is known for applying its brand values across many sectors‚ making it arguably one of
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Virgin Australia Airline Report Report on external environment and management functions Taffy Ghozali‚ Hafizhah Chandra Executive Summary The purpose of this report is to examine Virgin Blue’s external environment followed by its impacts to the organization as well as how management functions could help overcome the external environment for the organization to compete properly in the domestic airline market. Virgin Australia is Australia’s second largest domestic airline‚ commenced in
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Delta Airlines Board of Directors Presentation October 18‚ 2013 Consultants: General Overview of Delta Airlines Strategy DELTA’S CURRENT STRATEGY COMPANY’S SANDBOX High rivalry makes industry unattractive Profitability increasing‚ but still below cost of capital Consolidation trend has reduced rivals helping profits Trainer refinery acquisition: using vertical integration to address Delta’s largest expense Metrics of improving flight completions‚ on-time arrival rate and
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elements used by an airline would differ if the target audience were: (1) Consumers who travel for pleasure (CP) (2) Corporate travel departments that select the airlines to be used by company employees (TD) Message Ideas Expressed Execution How Presented Brief intro: -When an Airline has stated the mission and noted its target markets‚ they have several ways to promotionally communicate its messages. - The airline will have to use different strategies for each target in terms
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Executive Summary This research report provides an analysis of two popular airlines in Australia; Jetstar and Virgin Blue‚ both whom are competing in the airline business. Jetstar and Virgin Blue can both compete and be highly profitable within the business‚ leisure and family market but however‚ it will ultimately be the service companies‚ and their associated marketing strategies and techniques which‚ will establish the difference between the market ‘leader’ and the market ‘loser’. This analysis
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A CASE STUDY OF DELTA AIRLINES Creative Media Services Research Team: Todd Beals‚ Matt Tucker‚ Mary Vick 12/02/03 Mission – to be an air carrier with superior customer service that provides air transportation for passengers and cargo‚ utilizing low-cost carriers and regional jets throughout the United States and around the world. SWOT ANALYSIS Strengths: 1. 3rd largest mega carrier; established name; excellent reputation; worldwide brand recognition. Delta has been among the DOT’s top
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