Task 1: Research different functional areas‚ provide definitions of each of these functions: * Customer Servise Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Its importance varies by products‚ industry and customer; defective or broken merchandise can be exchanged
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Functional Requirements 1. Catering Service Order 2.1 The system will allow customers to avail of the catering service via online. 2.2 The system will allow customers to place a catering service request or order‚ while also choosing among the established menu‚ prices‚ payment options‚ packages and other specifications‚ via online. 2.3 2. Receiving of Catering Orders 3.4 The system will allow the employees receiving orders for catering to check the orders via online
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STUDENT: | Louis-Claude ROUX | PROFESSOR: | Philippe René Gillet | CASE: Virgin Mobile USA “Pricing for the first time” | DATE: 20/02/2012CLASS: MBS-Entrepreneuriat | PART I) ANSWERS BASED ON MY “GUT FEELINGS” Virgin Mobile targets the 14 to 24-year-olds market. The case lays out three pricing options. Which option would you choose and why? I would go for option number two for several reasons. The first one is that I think offer number one is not sufficiently different from the rest
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Overview The purpose of this assignment is to help you prepare for successful‚ enjoyable participation in a positive team experience for Units 8–10. In this assignment‚ you will research and compose descriptions of a fictitious anonymous company’s five functional areas. Further‚ you will explore organization’s code of ethics and executive summaries of reports to understand what they are and how to compose them. Your main task is to develop a broad overview of the mission and purpose to be prepared to participate
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THE COMPETITIVE ENVIRONMENT OF VIRGIN ATLANTIC AIRWAYS Introduction The Virgin Atlantic Airways is a UK-based private international airline that started operation in 1982. Flying up to 20 destinations in North America‚ Asia and Africa‚ it is 51% owned by Virgin Group and 49% owned by Singapore Airlines (Wikipedia). It competes with other local and international airlines including British Airways‚ the biggest and leading in UK. In 2005‚ it posted $2.5B in sales and $40M net income
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Identify and Briefly Explain One Advantage and Two Disadvantages of Functional Definitions of Religion (9 Marks) * Functional definitions of religion defines religion in terms of the social or psychological functions it performs for individuals or society. * An advantage of functional definitions of religion is that they are inclusive. This means that it allows us to include a wide range of beliefs and practices that perform functions such as integration. * This is supported by Emile
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CROON ELEKTROTECHNIEK‚ B. V.© James A. Narus James C. Anderson * May 2002 * James A. Narus is Professor of Business Marketing‚ Babcock Graduate School of Management‚ Wake Forest University. James C. Anderson is the William L. Ford Distinguished Professor of Marketing and Wholesale Distribution‚ and Professor of Behavioral Science in Management‚ Kellogg Graduate School of Management‚ Northwestern University. He is also the Irwin Gross Distinguished ISBM Research Fellow at the Institute
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Virgin Mobile has strategically shaped its marketing mix to appropriately target the younger demographic. First‚ lets look at it’s the product element. The younger demographic is more open to new things like text messaging‚ downloading information from their phones‚ ring tones‚ faceplates‚ graphics‚ having access to popular entertainment on their phone‚ etc. For younger people‚ phones are less of a tool and more of a fashion accessory or personal statement. To appeal to these needs‚ Virgin Mobile
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Indonesia Indonesia is a vast archipelago with a population of around 240 million‚ and has‚ over the years‚ experienced significant growth. Local partners were essential to manage the appropriate connections in a country that was rapidly developing but which still suffered from weak infrastructure‚ law enforcement‚ and rampant corruption‚ making every aspect of operations‚ including obtaining permits‚ buying land‚ hiring personnel‚ procuring inputs and distributing products‚ a challenge
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According to Gresham‚ Watkins‚ and Skinner’s article in 2001‚ Functional Behavior Assessments: Principles‚ Procedures‚ and Future Directions‚ “the FBA was designed to help schools determine the appropriateness of services and placement‚ identify positive interventions to reduce the undesirable behavior‚ and develop appropriate behaviors to replace the inappropriate ones”. In addition‚ the article defined the FBA as an organized methods and strategies to collect antecedent data‚ behavior data‚ and consequential
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