Case Study MAA350 ETHICS AND FINANCIAL SERVICES To Felicity Fallon From Student’s Name: Meng Lin Student’s ID: 900330168 Introduction The Ok Tedi mine Limited is one of the major copper concentrate producer in the world. They owned smelting market in Asia‚ Europe‚ such as Germany‚ Korea and Japan‚ etc. The corporation concentrated on social responsibilities‚ including providing education and health service‚ focusing on development of women
Premium BHP Billiton Social responsibility
all‚ this report introduces selected financial services organization HSBC background briefly. And talk about element of marketing. After that‚ the main content of this report consists three parts: 1.marketing segmentation. It also introduces HSBC how to separate segment‚ basis of segmentation. 2. Market targeting. After segmentation analysis‚ we can find the target customer accuracy. 3. Market positioning. Following the selection of segment to target‚ financial institutions must position their products
Premium Marketing Bank Financial services
Submitted by Rimjhim Singh PGDFS Sem. II Financial Services in India The financial services sector contributed 15 per cent to India’s GDP in FY09‚ and is the second-largest component after trade‚ hotels‚ transport and communication all combined together‚ as per the Banking & Finance Journal‚ released by an industry body in August 2010. Share of Financial services‚ banking‚ insurance and real estate sectors is expected to enhance by 9.7 per cent for the year 2009-10 to 17.2 per cent of GDP
Premium Bank Financial services Financial market
Nowadays‚ some people try to improve their potential to think uniquely. This type of thinking can be called Lateral thinking. This concept is very useful for people who are working in business organisation especially when they make a decision. This report will illustrate more about lateral thinking‚ the method to improve lateral thinking‚ and how to use this concept in corporate world. 2. Lateral Thinking There are three basics ways of thinking‚ which are logical thinking‚ common sense‚ and puzzles
Premium Creativity Edward de Bono Problem solving
types of organizations and activities related to the virtual economy—e-commerce versus e-business‚ for example. How and where are these distinctions useful? The chapter also describes a number of forces driving e-commerce. How do these different forces relate to each other? According to Prenhall.com E-commerce can be defined as the process of buying‚ selling‚ or exchanging products‚ services‚ or information via computer networks. E-commerce can also electronically mediated financial transactions
Premium Electronic commerce Marketing
Contents BACKGROUND 2 Methods 3 Observations 3 Interviews 4 Data analysis 5 Results 5 Observational Results 5 Observed waiting time and service delivery time at different service stations 6 Socio-demographic characteristics of respondents 6 OPD clinics: patient experiences at the entrance gate‚reception and medical records 6 OPD clinics: consultation waiting time 7 OPD clinics: complaints and recommendations 7 Interviews with patients at the laboratory 8 Patient satisfaction
Premium Health care Health care provider Patient
Introduction Financial services are concerned with individuals‚ organizations and their finances. Manulife‚ as Insurance services‚ are inseparability‚ it cannot be separated from their provider. It is defined as a contract that provides the policyholder with pre-defined benefits in cases of specified losses. Content Advertising is a form of communication intended to convince an audience. Almost every one grows up in the world which is flooded with the mass media e.g. television‚ advertising
Premium Marketing Psychology Advertising
DP10 Marketing of Financial Services 16 APRIL 2004 1. 2. 3. 4. 5. 6. Time allowed Total number of questions Number of questions to be answered : Three (3) hours : Five (5) questions : Four (4) questions [25 marks each] Begin each answer to a new question on a fresh page. Answer all questions in English. A blank page is provided at the end of the question paper for rough work. ANSWER FOUR (4) QUESTIONS ONLY 1. (a) (b) (c) Explain the meaning of “marketing” in relation to the banking
Premium Maslow's hierarchy of needs Marketing
Marketing Financial Services Module 1. Assessment Weight: 40% of total weighting 2. Deadlines: Date set Monday‚ 29th January 2013 Date submitted Tuesday‚ 22nd February 2013 Date returned Friday‚ 18th March 2013 3. Aims and Objectives The purpose of this assignment is for you to demonstrate an applied and theoretical understanding of financial services marketing
Premium Citation Reference Research
model of services quality which was put forward in 1985 by Parasuraman. They defined service quality as the distance or gap between customer’s expectations from their services and their understandings from the qualities received. Gap analysis model is the cooperation between the organizations activities and the link between these activities and the satisfactory level of the quality offered from the stand point of the customers. In today’s variable and dynamic environment many organizations ought
Premium Customer Service Customer service