Brand Audit: Nokia... What’s Next? Introduction Click on the Nokia Philippines website and you will get the image above. This pretty much sums up Nokia at the end of 2014. A long history of dominance in mobile communication has succumbed to the pressures of innovation (and lack thereof). Nokia will go down in history as a case of “What not to do!”. Beset with declining sales‚ Nokia merged with Microsoft and licensed its Lumia and Asha line to the software giant. By the end of 2014‚ Microsoft dropped
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Assignment 1 – Nokia Case Study Introduction: As a former global leader in the cell phone industry‚ Nokia have a history of great ability to adapt new markets with a solid strategy. Formed in 1865‚ Nokia started out as a lumber mill and moved on to the production of electricity and rubber. In 1992‚ Nokia decided to focus solely on the cell phones industry and rapidly obtained great market share‚ and later became pioneers of the wireless revolution which derived the smartphones. Despite this impressive
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Nokia under Kairamo 1977-1988: Era of Growth Transformation from a paper and rubber concern to a major global electronics and telecom concern – RESTRUCTURING THE COMPANYS ORGANIZATION 1989 Nokia was influential in establishing the second generation network (2G) – allowed phones to work throughout Europe – INNOVATION / DIFFERENTIATION Nokias mergers and acquisitions activities – boosted revenues + adding valuable patents ‚ investments in R+D DIFFERENTIATION Nokia under Vuorilehto: Challenging Times
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.................................................................... 6 CRM Implementation: ............................................................................................................................. 6 Comparative Analysis of Nokia and Sony Ericsson’s CRM: ...................................................................... 11 Major Findings: ..................................................................................................................................
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Vision Empower our customers to connect with the world around them through a telecommunication medium that spells quality at affordable rates. Mission To establish brand loyalty and high revenues through customer loyalty by offering innovation‚ quality and reliability with excellent customer care. SCOPE OF THE REPORT: The scope of the project is the analyses of gaps in customer satisfaction of QMOBILE.Throught this project we would be able to know the true meaning of customer satisfaction
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Nokia Case Problem statement Until recently‚ the mobile phone industry’s sole profitable market was the developed one. Today‚ low end‚ emerging markets are growing rapidly and are proving to be profitable; the emerging market accounts for 60% of Nokia’s revenues alone. Determining which market to target affects both the production of phones as well as the services that need to be developed. Nokia is now faced with two options: should they continue operating in both the developed and emerging
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Case study Sector: Construction Country: International Tata Steel is one of the world’s largest steel producers. The company provides pre-finished steel building envelopes to the construction industry for use in a wide range of commercial‚ education‚ residential and industrial buildings. In April 2007 Tata Steel launched the world’s first cradle-to-cradle CarbonNeutral® building envelope‚ called Confidex Sustain®. Objectives Programme developed • To improve awareness of how steel
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Vision (orginal avail in website) LG Electronics continues to pursue its 21st century vision of becoming a worldwide leader in digital—ensuring customer satisfaction through innovative products and superior service while aiming to rank among the world’s top three electronics‚ information‚ and telecommunications firms by 2010. Mission The mission of LG is to provide the customers with utmost satisfaction through leadership. The fundamental policy of development is to secure product leadership
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Change: An Empirical Study On Nokia Presented by: Debleena Dutt Ravula Gayathri Ankita Bhattacharya Rahul Sekhar OLS. Group V. Sem IV “To improve is to change; to be perfect is to change often.” Winston Churchill (1874-1965) Why Nokia’s Organizational Changes Is Necessary ? Q3 2011 Market Share 23.9 22 2012 Market Share 2013 Market Share 24.6 18.7 19.1 13.9 8.3 3.2 S am s ung Nok i a A ppl e Source: Gartner (2014) 7.5 Major Organizational Changes In Nokia 199 0 Core Strategy 200
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