‘Delivering Happiness’ Zappos aims to provide the best customer service possible. In order to create a loyal customer base‚ they have been trying to offer a customer service as perfect as they can. One of the interesting customer experience stories I came across is a customer service phone call that lasted 8 hours and 3 minutes. In this story‚ a ‘Customer Loyalty Team’ member helps a customer find a cycling shoe on another site when they are out of stock. Offering free shipping‚ free return shipping
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Within the next five years I am reaching to be at cal state Long Beach (CSULB). To get to that point may be a little bit of a struggle but it will be all worth it when I become a crime scene investigator. There is one small trick to this though‚ I am not sure if I still want to be an investigator. I have been thinking about how many positions will be open and financial wise. I am also thinking about becoming a dentist and going to Loma Linda University (LLU). Last year I was looking into those
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Vision and mission Statement MBA institution of the world Stanford University Vision Believe to a complete general management education.ie Leadership Entrepreneurship Global Awareness Social Innovation Mission Our mission is to create ideas that deepen and advance our understanding of management and with those ideas to develop innovative‚ principled‚ and insightful leaders who change the world. Dartmouth University Vision To provide the world’s best educational
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Five Year Career Plan I am Moh’d A. Obeidat. I have two undergraduate degrees: BA in Accounting and BS in Nursing. I have served as an Accounting Major at Jordan University of Science and Technology where I used my training in Accountancy. I also worked as a Registered Nurse for four years. My extensive experiences in these two fields led me to pursue my MS in Technology Management with Minor in IT and Control at Illinois. This is because technology is very much needed in today’s practice of
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more than 134‚000 people around the world – and company culture encourages each one to “Wear your passion.” Mission Statement “Gap‚ Inc. is a brand-builder. We create emotional connections with customers around the world through inspiring product design‚ unique store experiences‚ and compelling marketing."In addition to its mission statement‚ The Gap also has a purpose statement‚ which is designed to guide the daily actions of its employees. "Our purpose? Simply‚ to make it easier for you to express
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Eighth Five Year Plan of our country runs through the period from 1992 to1997. Prior to start of the plan‚ there was a period of economic instability in India and hence no five year plan was implemented during 1991-1992. In 1991‚ India faced a crisis in Foreign Exchange (Forex) reserves‚ left with reserves of only about US$1 billion. Thus‚ under pressure‚ the country took the risk of reforming the socialist economy. P.V. Narasimha Rao was the twelfth Prime Minister of the Republic of India and
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Total Compensation Methods With a steady increase in unemployment‚ outsourcing‚ and globalization‚ salary and benefit packages are undergoing constant change. Compensation has and always will be a key element of choice in today’s job market for candidates seeking employment. Due to a declining economy‚ employers have been forced to become more creative in their benefit and compensation packages offered to employees. Strategic planning has become the key element in a successful human resource
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India’s 12th Five Year Plan to Focus on ‘Inclusive Growth’ Posted on Monday‚ April 25‚ 2011 by 2point6billion.com By Teja Yenamandra Planning Commission’s focus on instilling “inclusive growth” is making headway. The plan is expected to be one that encourages the development of India’s agriculture‚ education‚ health and social welfare through government spending. It is also expected to create employment through developing India’s manufacturing sector and move the nation higher up the value chain
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The economy of India is based in part on planning through its five-year plans‚ which are developed‚ executed and monitored by the Planning Commission. The tenth plan completed its term in March 2007 and the eleventh plan is currently underway.[1] Prior to the fourth plan‚ the allocation of state resources was based on schematic patterns rather than a transparent and objective mechanism‚ which led to the adoption of the Gadgil formula in 1969. Revised versions of the formula have been used since then
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The Approach Paper to the Tenth Five Year Plan aims at stepping up the growth rate of GDP to eight percent per annum over the Plan period 2002-2007. It also proposes to establish specific monitorable targets covering economic‚ social and environmental dimensions of human development. These include targets on reduction in poverty ratio‚ access to primary education‚ raising literacy rate‚ decline in infant mortality rate and maternal mortality rate‚ raising employment growth rate‚ improving coverage
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