influence how consumers receive information. According to Armstrong and Kotler (2009)‚ marketing is to attract new customers‚ keep and grow the current customers‚ manage customer relationship and satisfy customer needs. Again‚ Armstrong and Kotler (2009) define the marketing as the company create value for customers and build up the customer relationship. It is about needs and wants from customers. Understand consumer behavior is about development of marketing strategies especially in pricing‚ product design
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4.1 AGE Satisfaction of each customer changes according to the age . Age is the very important factor .Table 4.1 shows the age wise classification of respondents. TABLE 4.1 (Age wise classification) | AGE INTERVAL | NO.OF RESPONDENT | PERCENTAGE | | Below 25 |
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Customer Intimacy When we talk about Apple comes to our mind all the technology and innovation that each year brings Apple to us they offers a wide variety of models and different styles in all of his presentation like macs‚ iPod or iPhone. What makes this brand apple so unique and innovative is the level of relationship between customer at the moment of buying because they are able not just to choose what they want they also personalize their product like the color‚ some details and they even
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Consumer Behaviour Topic 10 Group Influence on the Purchasing Decision Consumers belong to or admire many different groups and are often influenced in their purchase decisions by a desire to be accepted by others. One form of group that has a definite impact on consumer behaviour is the reference group. A reference group is “an actual or imaginary individual or group conceived of having significant relevance upon an individual’s evaluations‚ aspirations‚ or behaviour.” Reference groups have
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benefit from same resource. As another example; if there was any negative news regarding a company then people immediately begin sell off shares of the stock. In other way if any good news about a company was reported in the news then people start buying the company shares which will drive up the stock price. Imperfect information‚ concern for reputation‚ and compensation structures are considered as the most important potential reasons for rational herd behavior in financial markets. The argument
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Organisations and behaviour (July 2013) answer guidelines/marking scheme. Case 1 (LO 1) 1.1. Discuss the similarities between different organisational structures and the differences between them. (Comparing and contrasting organisational structures). Discuss the similarities between different organisational cultures and the differences between them. (Comparing and contrasting organisational cultures). Give examples‚ wherever necessary‚ to clarify your answers. 1.2 Demonstrate your understanding
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Consumer Behaviour : Module 1 Introduction: • Needs are the essence of Marketing Concept. • The key to a company’s survival ‚profitability & Growth in a highly competitive market place is its ability to identify and satisfy unfulfilled consumer needs better & sooner than their competitors. • Effective Marketing firm requires insights into consumer’s mind in order to succeed sustainably in today’s cut- throat competitive world. • CB is rapidly growing discipline of study and research by the
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| ORGANISATIONAL BEHAVIOUR ABSTRACT The purpose of this assignment is to assess my ability to analyse‚ synthesise and evaluate the leadership styles of a successful organizational leader. It is also designed to enable me to apply the relevant theories of leadership that I have learned in my Organizational Behaviour course to explain why the leader is successful. This assignment will also assess my ability
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of OB Understanding Organisational Behaviour Behaviour in an organziation has become a special subject. It is the knowledge of human behaviour at work. Human behaviour in organization is determined by the requirements of the formal organization and partly by the personal systems of the individuals forming the organization. The behaviour that emerges from this interaction defines the field of organizational behaviour. The study of organizational behaviour has certain basic assumptions‚ which
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The 5 Types of Customers In the world today‚ the most difficult task to do is about dealing with human being. From the points of view of salespeople‚ they always want to attract‚ satisfy‚ and make transactions with all customers. However‚ in the reality‚ no retailers can satisfy the needs of all customers. Therefore‚ being sellers‚ we should pay our focuses on one particular type of customer who can increase our sales. To understand this type of good customer‚ let’s enjoy the role-play right
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