added value through product improvements. Vodafone must feed this back into its product strategy. Vodafone’s goal is to grow its revenue and improve its profit margin by adding value to its products and services thus earning more from each product sold. The ‘Vodafone live!’ service enables customers to use picture messaging and to download polyphonic ring tones‚ colour‚ games‚ images and information‚ through an icon-driven menu. Another service is the Vodafone Mobile Connect Card‚ which enables customers
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HUMAN–COMPUTER INTERACTION‚ 2009‚ Volume 24‚ pp. 408–443 Copyright © 2009 Taylor & Francis Group‚ LLC ISSN: 0737-0024 print / 1532-7051 online DOI: 10.1080/07370020903038144 Downloaded By: [Rauterberg‚ Matthias] At: 22:17 16 September 2009 Designing Internet-Based Payment Systems: Guidelines and Empirical Basis Dennis Abrazhevich‚1 Panos Markopoulos‚2 and Matthias Rauterberg2 1Mobilnova 2Eindhoven University of Technology ABSTRACT This article describes research into online electronic
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COS 9 – JAVA PROGRAMMING MIDTERM 1st Week Exception and Assertion Exceptions – are a mechanism used by many programming languages to describe what to do when something unexpected happens. Common Exceptions: NullPointerException – this is attempt to access an attribute or method of an does not refer to an object. FileNotFoundException – this is attempt to read from a file that does not exit. NumberFormatException – this is attempt to parse a string into a number. ArithmeticException
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Part I. - Initial Interview Questionnaire We would like to solicit assistance from your good office for some details that will help us in developing computer-based information systems. Be assured that the data gathered will be treated with utmost confidentiality‚ and solely for academic purposes only. COMPANY PROFILE 1. Name of Company : _____________________________________________________ _____________________________________________________
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Theoretical Framework Theories on Human Needs in Organization Probably psychologist Abraham Maslow’s proposed the best known theory of human needs in organizations (as citied by Baron and Greenberg‚ 1995). Maslow believes that people‚ in general‚ have five basic categories of needs that are achieved in as specific order: physiological‚ safety‚ social‚ esteem and self-actualization needs. This means that once the most fundamental of all needs is satisfied. Despite
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Customer Service Management and Business Performance at Vodafone Chapter 1 Introduction Customers are considered as the key for any business survival. As the market begins to saturate‚ customer retention will be a key factor in determining the success of a company (Kotler‚ 2003). As a highly competitive market‚ the mobile phone company that has the largest customer base and highest customer retention rate will be a market leader in the industry (Turel and Serenko‚ 2006). Ultimately the quality
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Mannesmann by Vodafone IBM 08‚ 4th Semester Leila Kamali‚ Elvedin Jakupovic‚ Oliver Guggisberg‚ Camille Mendel 16/05/2010 Case Study: The Acquisition of Mannesmann by Vodafone Inhalt Introduction................................................................................................................................ 3 Company Profile ......................................................................................................................... 3 Vodafone .............
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ON (CRITICAL ANALYSIS OF VODAFONE CUSTOMER SATISFACTION SURVEY) [pic] Prepared and Presented to: Under The Guidance Of : Company’s Guide:- Faculty Guide:- Rahul Srivastava Swati Priya (Sr. Sales Manager) (Submitted in the partial fulfillment for the award of the degree of Master Of Business Administration from G.B Technical University‚ Session-2009-2011) Submitted By :- BIPIN SINGH Roll No. 0914170013 (MBA III Sem.) [pic] Sagar
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Company Overview Vodafone Group PLC is one of the leading mobile telecommunication companies in the world. It won the third mobile license in Australia in 1992 and by 1993 it had established Vodafone Australia and began actively marketing its digital mobile services (Vodafone‚ 2011). Vodafone first launched a wireless network under the brand name “Arena” in 1993‚ while Hutchison started under the brand name “Orange” says Business Monitor International Ltd (2008). By 2009‚ Vodafone Australia and
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Vodafone gets World Cup co-sponsorship Mumbai: Telecom services provider Vodafone Essar Ltd has bought the co-sponsorship rights for the upcoming ICC Cricket World Cup for nearly Rs45 crore‚ two media buyers said. The deal makes Vodafone‚ which also sponsors the annual Indian Premier League (IPL) Twenty20 cricket tournament‚ one of the biggest sponsors of India’s most popular sport this season—even as rival brands face a cap on the air time they can buy. “That would make Vodafone the single largest
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