Turnover and retention: Literature review prepared by David Loquercio for People in Aid January 2006 Literature review on turnover and retention Alphabetical index of reviewed books and articles • ADAMSKY Howard‚ (2005)‚ “6 ways recruiters can support building a better organization: Initiatives to focus on in the coming year”‚ www.erexchange.com • AGENDA CONSULTING‚ (2005)‚ “PeopleCount Voluntary Sector‚ Benchmarks for Human Resources in the UK Voluntary and Community Sector” • ARTHUR Diane‚
Premium Human resource management Management Employment
ABSTRACT Customer and customer loyalty have an increasing importance in today’s competitive world. The companies follow customer share intelligence instead of market share intelligence. The most used method for this is information technology based customer relationship management. In this paper it is examined the factors that affect this loyalty‚ the place of information technology based customer relationship management variables such as club cards‚ calling centers and web sites
Premium Customer relationship management Customer service Marketing
their products on all three social media sites. I suggest that they don’t post all the same things on each of the social media outlets‚ or if they do‚ they should spread it out in a timely way. OPI also optimizes well. They listen to the feedback customers have about their products. They share pictures of people using their product in positive way. They also interact with their consumers if they have a problem with the product‚ however that seems to be most of their interaction between them. I would
Premium Social media
Project Report on A Detailed study of Recruitment and Retention Strategies of Financial Consultants in Life Insurance Industry with special reference to “HDFC SLIC” Submitted in partial fulfilment of the requirements For the award of the degree of Bachelors of Business Administration (BBA) Semester V (Paper Code – BBA) Affiliated to Guru Gobind Singh Indraprastha University‚ Delhi GUIDE: Submitted
Premium Insurance Life insurance Pension
A PROJECT REPORT ON COMPARATIVE ANALYSIS OF VODAFONE AND AIRTEL SERVICES IN PUNE REGION BY SHRIKANT HAWA SUBMITTED TO UNIVERSITY OF PUNE IN PARTIAL FULFILLMENT OF BACHELORS OF BUSINESS ADMINISTRATION INDIRA COLLEGE OF COMMERCE & SCIENCE PUNE (2005-2008) CERTIFICATE We hereby certify that Mr. Shrikant Hawa is a bonafide student of our institution passing out course of Bachelor of Business Administration from University of Pune for the year 2007-2008 with specialization in Marketing. The project
Premium GSM Mobile phone
A study of customer satisfaction with life insurance in Chandigarh tricity. Ads by Google HDFC Life Term Insurance 1 Cr. Life Cover@just रु 24/day. No Medicals upto 75L Cover* Buy Now www.buyhdfcslonline.com Abstract: Over the last few years‚ developments in the insurance sector have resulted in a paradigm shift in the way the business is conducted. Customer servicing today has become the focal point of insurance companies. However‚ there is absolutely no exaggeration in mentioning that the amount
Premium Insurance
A SUMMER TRAINING PROJECT REPORT ON “ A Study Of Employee Retention Techniques At Indian Railway” Submitted in the partial fulfillment for the award of Degree of Bachelor in Business Administration 2011-13 UNDER THE GUIDANCE: SUBMITTED BY: Ms. Hema Kataria NRANAJAN KUMAR SINGH FACULTY (Management)‚ CPJCHS ENROLLMENT No. 12921501710
Premium Railway platform
to age‚ nurses leave the profession faster than they can be replaced and the crisis continues to grow. Nurses are leaving for different reasons. What is being done to solve the nursing shortage here in the United States? Nursing recruitment and retention is one of many solutions that can alleviate this problem. "Nurses are privileged to belong to a profession that commands a level of credibility and respect that few others in health care or any other field can claim. According to the Gallup Organization’s
Premium Nursing
CUSTOMER PROFITABILITY ANALYSIS: CHALLENGES AND NEW DIRECTIONS Summary This article presents the concept of modifying cost accounting system in order to provide measurements from a customer profitability viewpoint. Most management accounting systems focus on products‚ departments or geographical areas‚ which have little to do with customers. A questionnaire was sent to marketing managers and marketing controllers and interviews with respondents. Much of this article draws on qualitative responses
Premium Customer service Cost accounting Customer
Comparative Study of customer satisfaction in public sector and private sectors banks Table of Contents Acknowledgment…………………………………………………1 Executive Summary……………………………….……………...3 Introduction…………………………………………………….....4 Literature Review…………………………………………………6 Banking Industry: An Overview………………………………....12 Objective of Study……………………………………………….12 Research Methodology…………………………………………..13 Data Analysis……………………………………………………14 Findings…………………………………………………….…...16 Recommendations………………………………………………
Premium Bank