IMPLEMENTATION OF TOTAL QUALITY MANANGEMENT IN VODAFONE TELECOMMUNICATION COMPANY TABLE OF CONTENT 1. INTRODUCTION TO TQM 2. NEEDS OF TQM 3. IMPLEMENTATION OF TQM BY VODAFONE A. INTRODUCTION TO THE COMPANY B. CHARACTERISTICS C. ADVANTAGES D. PROBLEMS 4. CHANGES IN ORGANIZATION 5. ROLE OF TOP MANAGEMENT 6. MEASURING THE PROGRESS 7. FUNCTIONS PROVIDED BY THE TQM CONSULTANT 8. OPERATIONS 9. EMPOWERING/ MOTIVATING
Premium Total quality management Management Quality control
has 100 per cent stake in the company. Pushed to the fifth position in the mobile telephony pecking order‚ BSNL had 73.78 million subscribers as of July 2010‚ against Bharti Airtel’s 139.22 million‚ Reliance Communications’ (RCOM) 113.31 million‚ Vodafone Essar’s 111.46 million and Tata Teleservices’ 74.84 million subscribers. BSNL’s mainstay – its landline business from which it still derives 63 per cent of its revenue and in which it has nearly 80 per cent market share – has also been giving way
Premium GSM Mobile phone Vodafone
The Strategy of International Business Chapter Outline OPENING CASE: The Evolving Strategy of Coca-Cola INTRODUCTION STRATEGY AND THE FIRM Value Creation Strategic Positioning Operations: The Firm as a Value Chain Organization: The Implementation of Strategy In Sum: Strategic Fit GLOBAL EXPANSION‚ PROFITABILITY‚ AND PROFIT GROWTH Expanding the Market: Leveraging Products and Competencies Location Economies Experience
Premium Strategic management Porter generic strategies International trade
What were some of the challenges that RIM faced to protect its intellectual property‚ and how did RIM handle those challenges? RIM vs. Glenayre Technologies‚ Inc. * This claim‚ a response to an earlier suit brought forth by Glenayre‚ insisted that Glenayre blatantly imitated BlackBerry technology and marketing. * Later in 2001‚ Glenayre’s initial 1999 patent suit against RIM was dismissed. In early 2002 RIM and Glenayre agreed to drop their remaining lawsuits and work together to
Premium Personal digital assistant Smartphone Innovation
The marketing strategy is supposed to show the long term direction and scope of the company with stakeholders and the environment in mind. In a fast changing industry there is a big challenge to create a long term strategy. There can be a lot of factors changing in the short run that cannot be foreseen. (Johnson‚ Scholes and Whittington‚ 2007). How should the company design their marketing strategy to be usable in the long run? There are different differentiation strategies for the company to choose
Premium Management Strategic management Organization
A Summer Training Report On “Tax Deduction At Source” Submitted In Partial Fulfillment Of The Degree Of “Masters of Business Administration” By GOURAV GUPTA MBA (2010 – 12) Roll No.50-MBA-10 THE BUSINESS SCHOOL UNIVERSITY OF JAMMU KATHUA CAMPUS CERTIFICATE This is to certify that Gourav Gupta ‚ student of M.B.A – III Semester‚ Roll no. 50-MBA-10 is a bonafide student of this institute. He has completed the project report on the topic “Tax Deduction At Source”
Premium Mobile phone Mobile network operator GSM
Transactions 2012 Maturing M&A markets Contents Foreword 05 FY12 M&A deals: highlights Slump in mega deals 07 Natural resources top the deal table again 08 Resource nationalism blitz 08 Increasing interest from Japan 09 Cross-border deals fizzle out 10 FY12: the year of regulatory action 2 06 11 Transactions 2012 Sector focus 12 Conclusion 30 1. Metals and mining 12 Appendix 31 2. Oil and gas 14 Methodology
Premium Government of India Coal India
What is Strategy Johnson and Scholes (Exploring Corporate Strategy) define strategy as follows: "Strategy is the direction and scope of an organisation over the long-term: which achieves advantage for the organisation through its configuration of resources within a challenging environment‚ to meet the needs of markets and to fulfil stakeholder expectations". In other words‚ strategy is about: * Where is the business trying to get to in the long-term (direction) * Which markets should a business
Premium Management Strategy Strategic management
Biopharma M&A and Deal Making - Understanding the Latest Trends to Optimize Future Strategy Released On 27th June 2014 The leading pharmaceutical players continue to face the combined threats of a difficult operating environment and patent losses while struggling to deliver on pipeline potential. Externalization strategies are a key means to boost future revenues and‚ indeed more imminently‚ to satisfy shareholder demands. However‚ the increasing size of the leading biopharmaceutical companies
Premium Investment Rate of return Marketing research
Introduction to the Company Vodafone is a leading telecom player in the UK and other parts of the world including India. The products and services they provide are of high quality and high standards and the market they are operating is highly competitive. The nature of competition requires the management of the company to have a strategic clarity and all the business operations should be working in same direction. Their service portfolio includes mobile phone connection including 2G and 3G networks
Premium Human resource management Recruitment Human resources