A PROJECT REPORT ON SERVICES OPERATIONS MANAGEMENT special reference to BPO SECTOR by Gaurav Tyagi 10DM-189 Gaurav Singh 10IB-029 Neha Sinha 10DM-093 Neha Kaushik 10DM-092 Harsh Shah 10IB-030 Keshav Shenoy 10HR-019 2010-2012 Under the guidance of Prof. Kunal Ganguly INSTITUTE OF MANAGEMENT TECHNOLOGY INTRODUCTION Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together
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Operations Management in Health Care Operations management is the organizing and controlling of the fundamental business activity of providing goods and services to customers (Encarta‚ 2005). In the healthcare industry‚ operations management generally focuses on providing a service of healthcare to patients. An organization has three basic functional areas‚ and theses are: finance‚ marketing‚ and operations (Operations Management‚ 2004‚ p.4). Since operations is one of the three basic functions
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marketing and finance systems but studies proved that its more effective if you also have a well-designed operation management(production/service) system. The most important key point to design an operation system Design of goods and services Managing quality Process and capacity Location strategy Layout strategy Human resources and job design Supply chain management Inventory management Scheduling Maintenance We will focus in this case on the layout factor and how it can improve the
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| | | | | | | | College of Business Administration MGT 308: Operations Management Title of Project: Aramex Operations Management (Logistics) Done by: Student ID | Name | Section: 51 Submitted to: Matloub Hussain Due Date: December 11th‚ 2011 College of Business Administration MGT 308: Operations Management Title of Project: Aramex Operations Management (Logistics) Done by: Student ID | Name | Section: 51 Submitted to: Matloub Hussain Due Date:
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POSTGRADUATE DIPLOMA IN BUSINESS MANAGEMENT MODULE: STRATEGIC OPERATIONS MANAGEMENT ASSIGNMENT TITLE: STRATEGIC REPORT ON CHURCHILL INSURANCE June 2011 Ashima Nakra PGDBM-WESTERN GOVERNORS GRADUATE SCHOOL STUDENT ID: 00126489 SUBMITTED ON 15TH OF June 2011 INDEX Churchill insurance- An Introduction - 5 - Association of Birds Eye Operations Strategy and Business Strategy - 8 - Operations Strategy - 8 - Business Strategy - 9 - How Operations Strategy and Business Strategy
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to the Field of Management NAME Amberton University Operations Management MGT5203.E1 Teacher June 13‚ 2011 MGT5203 Assignment 1 - Contributions to the Field of Management What is operations management? Operations management is the management of processes that create goods and/or services which is the core to any business. (Stevenson‚ 2012) Operations involves leading within several operational duties such as: service design‚ process selection‚ selection and management of technology‚ design
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Role of Operations Management This paper describes operations management and how it is applied in the banking field. Operations management is fundamental for any business seeking a competitive advantage in productivity. The role of operations management is to efficiently and effectively produce quality goods and services to create wealth. Bank operations management is the foundation of banking. Processing daily transactions‚ controlling and managing trades and sales and supporting front and back
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467995732155Operations Management Assignment Submission 00Operations Management Assignment Submission -474980635000Submitted To: Prof. Kunal GangulyVisiting Professor (Operations Management) School of Management and Entrepreneurship Shiv Nadar University Date: 17-Oct-2014 00Submitted To: Prof. Kunal GangulyVisiting Professor (Operations Management) School of Management and Entrepreneurship Shiv Nadar University Date: 17-Oct-2014 4288790635000Submitted By: Group 1: MBA 2014-16
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BOM 2064: QUALITY AND OPERATION MANAGEMENT Title: Quality and Operation Management Implementation Food & Beverage Department Everly Hotel Malacca Prepared for: MISS CHOW MEI MIN Student’s Name | Student’s ID | Major | Section | Ahmad Izzaudin B. Mat Zaki | 1101109196 | KM | BM203 | NurIzzatiBtBaharudin | 1091105542 | KM | BM203 | Ahmad Nor Aizat B. Abdullah | 1101107571 | KM | BM203 | Sheikh KharleezBamadhaj B. Jaffar | 1102702455 | IB | BM203 | Iqbal Abdul Qayyum B
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Evaluation of Operations Management INTRODUCTION A financial institution is selected for the purpose of this review. To maintain its confidentiality this organization will be referred to as RCB Bank. This review is based on personal working experience in RCB Bank and reference to other materials such as internet and books on related subject. RCB Bank was established in July 1959 with its first branch located in Kuala Lumpur. RCB Bank was the first American bank to be incorporated as a subordinate
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