Khan ID: 200921075 Nashmia Rashid ID: 200921078 Abdulla Barahim ID: 200921080 Airline Operations‚ Semester 2‚ 2010/11 For: Dr. Baba Yerra Due Date: 30 May 2011 Topic: Research Project Title: Comparative Study and Analysis of FAR and CAR regulations Table of Contents 1. Introduction | 3 | 2. Methodology | 4 | 3. Findings | 5 | 3.1. Operations Specifications | 5 | 3.2. Airline Organization: Required Management Positions | 6 | 3.3. Operating Manual | 9 |
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company Vietnam Airlines is the national carrier of Vietnam‚ which was established in 1956 under the name Vietnam Civil Aviation. Vietnam Airlines offers excellent service‚ high quality products‚ relaxing atmosphere at competitive price to their customers. They also generate a hospitable‚ effective and dynamic working environment for all their employees to perform the best abilities and skills to the company. Vietnam Airlines mission: Their mission is to be one of the best airlines in the world
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The company I chose to research is Southwest airlines. It has been one of the most successful airlines in the US‚ and with very high customer service ratings. This is very impressive to attain by such a small company in a very tough industry. Southwest is able to achieve such levels by having a clear mission of providing low-fare travel using a point-to-point system and not having a hub-based system. The company operates in relatively shorter routes and only maintains one plane type‚ its famous Boing
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emeraldinsight.com/0960-4529.htm MSQ 15‚3 A case study of service failure and recovery within an international airline David Bamford Manchester School of Management‚ UMIST‚ Manchester‚ UK‚ and 306 Tatiana Xystouri Ministry of Finance‚ Nicosia‚ Cyprus Abstract Purpose – This paper seeks to examine the effectiveness of internal processes of service quality recovery for an international airline. Design/methodology/approach – An action research methodology was adopted. The research involved: a review
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Southwest Airlines is a major airline company operating in the United States. The company was founded in 1967 in Houston‚ Texas by Herb Kelleher and Rollin King. The company’s vision was a low-cost‚ no-frills airline that was safe‚ affordable‚ and fun. Out of that vision‚ and following and arduous inception‚ the company has become one of the largest U.S‚ airlines‚ getting more travelers to their destinations than any other U.S. airline‚ and making a profit while doing it. Southwest Airlines was
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With a global footprint of 37 countries‚ dnata employs over 20‚000 employees for its operations worldwide. It is operated by their key people who are Sheikh Ahmed bin Saeed Al Maktoum (Chairman/CEO) Maurice Flanagan (Executive Vice-Chairman Emirates Airline and Group) Gary Chapman (President of Dnata). D. Organizational Chart E. Facilities‚ No. of outlets dnata (Philippines) provides all aspects of passenger and ramp handling services. It has enjoyed significant growth
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“The world commercial airline industry is one of the most diverse‚ dynamic and perplexing in the world ” (Globale Airline Industry Program). The airports are exceptionally complex facilities and highly renowned for the variety of services and resources it provides to both the airlines and its users. Airlines and airports are inextricably intertwined together and none of them can survive without the other. The aviation industry is growing at an exponential rate. The demands for an effective and efficient
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KFA was an airline for people with a taste for luxury. While its astronomical fares pushed it out of the bounds of the country’s biggest consumer section - the middle class - the airline’s in-flight service standards were set too high to maintain for a long time . Fliers were treated to expensive wine‚ quality food and best entertainment facilities even on domestic‚ short distance flights. The airline staff‚ till the time they got their salaries‚ were among the best paid in the country
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facilities can be used by SIA‚ but also the customers of other airline company. So those services in Changi airport are not unique for SIA. Airport service is valuable and important for SIA or other airlines company. Low unique and high valuable‚ then it is not SCAs. 2. Planes: SIA have 22% 747-400 aircrafts of total production in the world. These planes are greater flying range‚ better fuel efficiency and quieter cabin than other airline. High unique and valuable that SIA has strong competitive power
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Google in China Business Case Analysis Facts of the Case: Key - Stick to the most important facts presented (Point form is expectable ONLY in this section) ▪ Case is based on the negotiation that took place between Google Inc. and the Chinese government to allow their citizens access to Chinese version of Google.com (Google.cn) ▪ Google looking at vast business opportunities in China as a long-term strategy. Due to its population size and market potential‚ China has become an attractive
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