Service and Customer Management Final Report “Little Woods” Submitted to: Dr. Mohan N J Monteiro Submitted by: Group 5 (Section-B) Jayakrishnan Nair N J (11023) Sourabh Rai (11053) Prasad Krishna (11094) Bhushan Atul Ashok (11131) Rishi Kumar Gandhi (11164) 1|Page “Final Report”‚ Group-5(Sec-B) Table of content: Introduction: ............................................................................................................................... 1 Positioning Services:
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Duties and Responsibilities Restaurant Manager * Accomplishes restaurant human resource objectives by recruiting‚ selecting‚ orienting‚ training‚ assigning‚ scheduling‚ coaching‚ counseling‚ and disciplining employees; communicating job expectations; planning‚ monitoring‚ appraising‚ and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. * Achieves restaurant operational objectives by contributing information and recommendations to
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helpless and empty feeling‚ even to those who may have lived successful and fulfilling lives. In “A Clean‚ Well-Lighted Place‚” Hemingway depicts an old‚ lonely man‚ who recently attempted suicide. He sat drinking alone at a local cafe while two waiters watched him. Hemingway uses such depictions to create a somber and lonely mood throughout the short story. He highlights this feeling by describing a lonely setting in the cafe‚ using repetition in his phrases to emphasize this mood‚ and displaying
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Place” consists of a cast of 3 major characters‚ none of them named and each have characteristics that are symbolic of their respective age group. The main character is a middle aged waiter who is easily relatable. The other two characters in a “Clean Well Lighted Place” exist on opposite sides of life. The young waiter is recently married and is beginning to find his purpose in life‚ where as the Old man who is a patron at the cafe has nothing left in life except his niece who only stays
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Developing the social aspect of your personality THE SOCIAL ASPECT OF PERSONALITY The personality of a person is shown by his or her pattern of habits‚ attitude and relationship which can be acquired by anyone through experiences as a result of the influence of environment. This social aspect of personality is important because it implies the personality can be developed‚ altered‚ or improved. THE INFLUENCE OF ENVIRONMENT IN YOUR SOCIAL BEHAVIOR Social environment plays such an important role in
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plate in the kitchen ready to be served to the guests. This type of service is used in coffee shops where there is a demand for quick and simple service. It requires minimal training for novice waiters and waitresses. Advantages: 1. It is a fast and simple service. 2. It is inexpensive. One waiter or waitress can serve many guests and no special service equipment is necessary. 3. It does not require highly trained technical staff that demands for higher pay. Disadvantages: 1. Less showmanship
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clean well lighted place by Ernest Hemingway has a few themes that stand out clearly but the one theme that stands out to me is despair. According to Merriam-Webster dictionary‚ despair means to lose all hope or confidence. In the story‚ the older waiter and the old deaf man somehow share a common bond of despair. Both men are of age and like to be out‚ late at night‚ alone. Asides from the story alone‚ the theme of the story can be brought out by the setting. The setting contributes to the story’s
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walk by and watch you eat” (Carver 326). After Wayne complains about the table‚ he begins to move onto the waiter and finds something to complain
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service‚ food quality‚ and price. To better understand quality‚ 83 customers who dined at the restaurant last Friday and Saturday night were asked to answer yes or no to five survey questions: 1. Were you seated promptly? 2. Was your waiter satisfactory? 3. Were you served in a reasonable time? 4. Was your food enjoyable? 5. Was your dining experience worth the cost? Of the five questions‚ perhaps the most important question is “Was your dining experience worth the cost
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FOOD & BEVERAGE SERVICE The Hotel Industry – Introduction Definition and Origin of the Hotel Industry otel is defined as “A place where a bonifide traveller can receive food and shelter‚ provided he is in a position to pay for it and is in a physically and mentally fit conditioned to be receive‚ “Hence‚ a Hotel must provide food and beverage‚ lodging to travellers on payment and has‚ in turn‚ the right to refuse if the traveller is drunk‚ disorderly‚ unkept‚ or not in a position to pay for the
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