that face Wal-Mart is in fact the managers and owners of Wal-Mart are not responsible about their workers and employees in the company. They don’t care about taking the views of its worker whether the new technologies and the new developed method they apply are good and suitable for them or not. The only thing that they consider and take care of is profit and increasing the income and revenues. Although‚ taking the views of employees and make them happy and pleased will make the customer more satisfy
Premium Management Employment Corporation
“A STUDY ON CUSTOMER SATISFACTION FOR BSNL MOBILE SYNOPSIS The Telecom industry is one of the leading and fastest growing in the world as communication plays a vital role in the world and especially in India. It acts as a major catalyst for the economic growth. BSNL has good brand awareness among the people. This could be attributed to its long history in the market and continued support from the Government. In today’s competitive world‚ BSNL has to provide excellent services to attain a major
Premium Brand Customer Brand management
understand the customer’s expectations while consuming a service and the satisfaction level of the customer. In this case‚ a consumer experiences a particular service at a hairdressing saloon. The customer expectations are compared with actual outcome. In addition‚ the report also defines and explains SERVQUAL and relates it to the service diary. The service dairy is made to show the importance of a service to a customer and it provides information related to the expectations and what really happened
Premium Customer service Customer Service
Is Wal-Mart Good For America? Introduction We all want to do what is best for our families‚ our friends‚ ourselves and our country. However‚ our nation’s number one corporation is under constant ridicule for being a negative part of the American way. Wal-Mart is the overall number one on the fortune 500‚ over taking Exxon Mobile after a one year slip to the number 2 spot. However Wal-Mart is constantly being ridiculed by media and everyday citizens‚ its employees included. These opinions are
Premium Wal-Mart
Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
Premium Customer service Sales Customer
Nastashia Hall Professor Derek Tellier Composition 1 September 29‚ 2014 Wal-Mart Walmart faces a lot of decisions and challenges about deciding things like wages‚ benefits‚ and working conditions but my feelings are that Walmart should have better wages‚ benefits‚ and working conditions for their associates. Some of the decisions they need to make are what a fair wage to pay would be. Another would be what kinds of benefits to give to associates and to what associates. They would also have to decide
Premium Employment United States Wal-Mart
Background 1.1.1 The development and history of Wal-Mart 1.1.2 The development and history of Carrefour 1.2 Definition 1.3 Objectives 2. 4Ps of Wal-Mart and Carrefour 2.1 The similarities and differences about pricing strategy 2.1.1 Wal-Mart’s pricing strategy 2.1.2 Carrefour’s pricing strategy 2.1.3 similarities and differences 2.2 The similarities and differences about placing strategy 2.2.1 Wal-Mart’s placing strategy 2.2.2 Carrefour’s placing
Premium Wal-Mart Retailing Carrefour
KANIKA JHAMB (Faculty Guide) DEPARTMENT OF MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY PHAGWARA 2010 1 PREFACE This research project is a part of the business administration course being taken up at Department of Management Studies‚ Lovely Professional University‚ Phagwara. I was provided opportunity to undergo training at the Jammu and Kashmir bank at its zonal office JAMMU‚ my field of interest was to study the: “CUSTOMER SATISFACTION TOWARDS JAMMU AND KASHMIR BANK IN JAMMU” This
Premium Customer Customer service Bank
Wal-Mart: An Epic Idea “Save Money‚ Live Better.” A greeter welcomes you into the phenomenal discount store we Americans call Wal-Mart. A one stop shop for just about anything and everything you need‚ Wal-Mart is a major investment to America: 1) Wal-Mart is one of Americas most leading discount stores 2) Wal-Mart employs many people 3) Wal-Mart sells its products for a lower price‚ making it more favorable to consumers. In 1962‚ the first Wal-Mart was founded in Rogers‚ Arkansas. Its growth and
Premium Wal-Mart Sam Walton S. Robson Walton
THE EFFECTS OF FOOD QUALITY AND CUSTOMER SERVICE IN CUSTOMERS SATISFACTION IN RESTAURANT SETTING I. INTRODUCTION I.1 BACKGROUND OF THE STUDY Basically Filipinos are food lovers. Eating is a necessity for all people. Eating together at home with loved ones or relative has been the tradition of Filipinos as derived from the Filipino culture. But why do people still love to eat out in a restaurant? If people eat out it is usually based on the food offered‚ the ambiance offered and the
Premium Customer service Service Business