KARNATAK ARTS COLLEGE [DEPARTMENT OF MANAGEMENT STUDIES] A Project Proposal on “EMPLOYEE SATISFACTION TOWARDS PRODUCT AND SERVICE” At Big Bazaar‚ Hubli Submitted in fulfillment of the requirement for the award of Bachelor degree of BUSINESS ADMINISTRATION During the academic year 2010-2011 SUBMITTED BY KAVITA.S.MISHRA 5TH SEMESTER Exam no.O7101009 INSTITUTE HEAD: COMPANY HEAD: Mr.B.B.Biradar
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covered by the report include:- Human Resource Planning‚ HRM and the Law‚ Job analysis‚ job design and quality of work‚ recruiting human resources‚ employee selection‚ and human resource development. As a company‚ Wal-Mart is in the business of selling anything that a customer wish to have in everyday life. Wal- Mart is therefore expected to manage its human resource diligently. The report therefore makes in depth analysis of its operations in terms of management of HRM and how it is entangled with
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& Gamble and Sony to Walmart and Best Buy. But now we’re told that we’re in an entirely new age -- the "new normal" -- when neither the manufacturer nor the retailer is in charge. Today‚ the story goes‚ the customer finally runs the show. There’s a good deal of evidence in support of this. Not too long ago‚ mighty Walmart reportedly was forced to reinstate about 300 items that the company had eliminated from its shelves in an attempt to streamline its operations. Walmart shoppers apparently
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Olsson shames Wal-Mart for its poor health benefits‚ the meager pay Wal-Mart employees receive‚ and the managers who purposely fail to schedule enough workers. Mallaby‚ on the other hand‚ commends Wal-Mart on how much money the franchise saves customers. Olsson’s essay begins with a depiction of a hectic day in the life of Wal-Mart staff member‚ Jennifer McLaughlin. The essay described the multitude of different tasks McLaughlin was expected to perform each day‚ such as‚ “man a register‚ hop on
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Comparative Study of customer satisfaction in public sector and private sectors banks Table of Contents Acknowledgment…………………………………………………1 Executive Summary……………………………….……………...3 Introduction…………………………………………………….....4 Literature Review…………………………………………………6 Banking Industry: An Overview………………………………....12 Objective of Study……………………………………………….12 Research Methodology…………………………………………..13 Data Analysis……………………………………………………14 Findings…………………………………………………….…...16 Recommendations………………………………………………
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strategically throughout the store to best suit its consumers. This has a lot to do with how they decide to place seating in the stores. There are always many couches and chairs in the shoe department‚ which allows customers to sit down and easily try on many different pairs of shoes. If the customer feels they are receiving luxury service‚ they are more likely to purchase higher priced shoes. According to Underhill‚ “a chair says: we care” (Underhill 91). Neiman Marcus also provides “short-term parking”
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REPORT ON CUSTOMER SATISFACTION AND SERVICE ANALYSIS OF MANICKBAG TVS IN BELGAUM CITY” the study is undergone at Manickbag TVS. The project report focuses on customer satisfaction and post sale services‚ of Manickbag TVS motors. A two wheeler showroom in Belgaum city. EXECUTIVE SUMMARY Topic of the study: “A study report on customer satisfaction and service analysis of Manickbag TVS in Belgaum city” Need for study: To understand the satisfaction level of the customer regarding
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Sears’ 22%. Analysis: Wal-Mart operates fewer stores than Sears but is ahead in terms of total selling area by a ratio of 3.4:1. Between 1995 and 1997‚ Sears’ retail store revenue per selling square foot was not only lower than that of Wal-Mart but in decline. Sears allows customers to pay for merchandise over time if they use the company’s proprietary credit card. Sears opened 24 million new credit card accounts over a 3 year period and had 27 million active customer credit accounts with
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------------------------------------------------- Yes I agree with this statement‚ because the consumers only will decide companies position that leads to high or least position which can/cannot be able to withstand todays competition. The company must satisfy the customer needs‚ if one is failed the other company contribute the needs of
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profit and their loyal customers were always remained. Bayambang is one of the town with the largest number of barangays in Pangasinan‚ a largest place to establish a business. Business opportunity is increasing like mini grocery market‚ malls‚ fast food chains‚ banks‚ water refilling station and other small and big enterprises. This business establishment where very profitable and have impact to the customers especially here‚ is the groceries stores because customer or people can get or buy
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