PGBM03 OPERATIONS MANAGEMENT Module Guide & Study Material Pack Module Leader: Dr Tie Xu SUNDERLAND BUSINESS SCHOOL PGBM03 OPERATIONS MANAGEMENT Welcome to PGBM03 Operations Management This module is designed to give an introduction to that part of the organization which is responsible for creating and delivering its products and services. Organizations only continue to exist if they meet their customers’ requirements. Whilst “Marketing” has the role of identifying these requirements
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Unit 1: Introduction – Consumer Needs‚ Motives and Values Operation Management (OM) is the science and art of ensuring that goods and services are created and delivered successfully to customers. Applying the principles of OM entails a solid understanding of people‚ processes‚ and technology and how they are integrated within business systems to create value. Nature of Operations Management The traditional management paradigm revolves around four basic functions – Planning‚ Organizing‚ Directing
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Problem Statement: Wal-Mart is one of the world’s largest companies and largest retailer in the world‚ with over 5‚000 stores around the world and nearly 2 million employees there is no reason for this company not to be highly successful. Although Wal-Mart as whole is a highly successful company‚ they still have problems like every other company. Through Wal-Mart’s history they’ve encountered many obstacles and complications on the way to the top. Most of these problems have found a solution but
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WALMART Sustainability Strategy- Suggested Solutions 1. How is Walmart deriving business value from its sustainability strategy? Walmart is deriving business value from its sustainability strategy in several ways. Lee Scott‚ President and CEO of Walmart in support of a sustainability strategy also set three goals for the cooperation: to be supplied 100% by renewable energy‚ to create zero waste and to sell products that sustain resources and the environment. Through the strategy‚ Senior level employees
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Greater Relevancy 5 Figure 1: Wal-Mart Segmentation Strategy 8 Figure 2: Customer Segment Loyalty Analysis 10 Human Resources Lack Compliance and Governance 11 Figure 3: Wal-Mart’s Chain of Command 14 Ethnocentrism Rampant In Global Growth Strategies 15 Competitive Strategies must get Beyond Price Wars 18 Wal-Mart’s Competitors 19 Figure 4: Big Box Retailing Market Shares‚ 2007 20 Responding To an Emerging Recession 22 Company Analysis 23 Wal-Mart Strengths
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QMDS311-001 OPERATION MANAGEMENT a) Introduction The company that our group chose to study is City of Dreams Macau (COD)‚ which is located in Macau Cotai coherent highway. COD is a diversified entertainment resort‚ which contains a rich set of entertainment‚ grand hotel accommodation‚ international cuisine‚ internationally renowned brands as well as casino. Luckily‚ we found a manager in entertainment and progress department of this company to help us conduct an interview. The information
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prices all under one roof. Wal-Mart began operations in 1964 and has since become the world leader in retail. Today‚ Wal-Mart is visited by 138 million customers per week at their 4‚750 stores. Wal-Mart operates under four basic rules in order to satisfy such a large number of customers: Respect the individual‚ provide the best service to their customers‚ strive for excellence‚ and exceed customer expectations. Their corporate mission focuses on a global growth strategy through concentrated integration
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Wal-Mart: An All-American Success Story or a Greedy Blood-Sucking Corporation? By: Kaitlin Horch Advanced Placement Language and Composition Mrs. Koch 11 February 2013 The date‚ July 2nd‚ 1962: the hot Arkansas sun pours over the crowd of people gathering around the grand opening of a new store on 719 West Walnut Street; the proprietor‚ a middle-aged forty-four year old man swallows the fear and anticipation welling up in his throat; questions plague his mind: will we make it; will I
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Introduction CareNetWest Companies‚ Inc. is a new public healthcare company‚ which is facing several risk management challenges‚ including implementation of the requirements of the Sarbanes-Oxley Act of 2002 (SOX). The company recently lost its Chief Risk Officer and is not prepared to implement corporate governance and SOX requirements or best practices. Also‚ CareNetWest has neglected to implement regulatory risk processes to address these corporate compliance issues and also lacks the internal
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OPERATIONS AT WHIRPOOL INTRODUCTION: This project explains the various initiatives on operations management taken up by Whirlpool.. As Whirlpool grew in size it had restructured its supply chain ‚the project gives a detailed description of the procurement initiatives taken by it ‚ a move towards global platform‚ It also explains the reasons behind the company changing its manufacturing strategy from a ’push’ system to a ’pull’ system and further to a ’hybrid push/pull’ system‚ and use of third
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