BA107 Telephone systems are all different depending on what your job role requires will reflect on your phone system and make it easier to handle calls. *Holding- Pressing this button will place your caller on hold so you can retrieve information such as relevant paper work‚ find specific details or to divert the call to another colleague. *Line waiting- This little button usually will flash/beep or even both when there is a call waiting. *Transferring calls- This is available when you need
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WAREHOUSE ACTIVITIES a) The Warehouse Functions The warehouse are a vital part of industrial or business concern‚ public and private undertaking‚ etc‚ and it must be designed to suit the particular needs of the organization concern. There is therefore no standard system‚ which can be universally recommended or applied‚ but of course of time‚ certain principle and practices of more or less general applications have been evolved. The warehouses in most organization
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a)Review the way in which‚ in your own workplace‚ the systems‚ policies and procedures for communicating information on health and safety comply with legislations. In order for health and safety policies to be effective‚ it is vital that the employer promoted good awareness by using different types of communication such as written‚ graphics and verbal. The Health and Safety Information for Employees Regulations 1989 (HSIER) puts a duty on all employers which is to display an approved health and safety
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Unit 6 The role of the Health and Social Care Worker 1 understand working relationships in health and social care 1.1Explain how a working relationship is different to a personal relationship A personal relationship is one where your personal life and extra curricular activities and social life are involved. A work relationship is another way of describing a relationship with your co-worker. You spend time together at work‚ you work well together‚ but you have little or no contact outside of
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Assignment 209 Ai. Identify two laws or pieces of legislation that relate to the recording‚ storage and sharing of information in an adult social care setting. The Data Protection Act 1998 The Freedom of Information Act 2000 Aii. Explain why it is important to have secure systems for recording and storing information in a social care setting. All information is to be kept up to date and accurate and stored securely in a locked cupboard or computer with passwords so only certified people can
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Introduction to communication Outcome 1: 1) Different reasons people communicate: To pass on information To let feelings/emotions known to others To give instructions To make others aware of regulations‚ policies‚ etc To update on situations 2) Effective communication: Effective communication is essential as there is a lot of information needed in care work; eg changes in medication‚ illness since last shift‚ new residents‚ allergies‚ changes in work routine‚ etc. This information not being
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diploma in health & social care level 2 knowledge learning outcomes mandatory units Unit Cu2470 Understand the need for secure handling of information in health and social care settings |Identify the legislation that relates to the recording‚ storage and sharing of information in health and social care (1.1) | | | |
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2. Introduction While effective logistics systems should not be designed to hold inventory for extended times‚ there are occasions when inventory storage is justified on the basis of cost and service. Storage has always been an important aspect of economic development. In the preindustrial era‚ storage was performed by individual households forced to function as self- sufficient economic units. Consumers performed warehousing and accepted the attendant risks. Warehouses stored inventory
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MANAGE HEALTH AND SAFETY ACROSS AN ORGANISATION UNIT REF NO: H/600/9707 10.1.1 10.1.2 10.2.1 10.2.2
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Value adding roles of warehouse Advantage and limitation in warehouse Documentation in goods receiving Add value in warehouse Breaking bulk -taking delivery of bulk consignment and issuing in smaller lots to customers or users -more efficient matching of demand with supply Creating Bulk -goods that produce in different locations can be grouped together into large lots for economic shipment to the users -accumulation and aggregation of these smaller supply quantities Eg: milk‚ vegetables
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