which triggers new stock to be ordered is key to JIT and inventory reduction. This saves warehouse space and costs. However since stock levels are determined by historical demand any sudden demand rises above the historical average demand‚ the firm will deplete inventory faster than usual and cause customer service issues. What is achieved using JIT: Eliminate wasted inventory items from sitting in warehouses going unordered for large amounts of times only to tie up your accounting books depreciating
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CASE STUDY NATIONAL AIR EXPRESS 1. The productivity measure of shipments per day per truck is still useful‚ but it needs to be factored together with the customer service standards that Smith wants incorporated. Then on the return trip to pick up packages‚ the driver can pick up the completed paperwork and already-packed boxes much more quickly without having to worry about rushing the customer. (" National Air Express"). Furthermore‚ even traffic and weather conditions can be worked around
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otherwise misbehave1. Many a times these behaviors bring workplace tensions‚ complaints and can damage a company’s reputation among employees (both current and prospective) and customers. Another reason to use workplace monitoring is to increase productivity of employees. For instance‚ monitoring software used in restaurants has resulted in revenue increase of about 7%‚ a sizeable gain in a low-margin industry2. Restaurants owner track performance of individual waiters‚ thus‚ allowing them to coach
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happy he/she will perform well with customers. Customer satisfaction leads to customer loyalty which will eventually lead to an increase in productivity. Most importantly‚ happy workers are less likely to be absent from work. Many researchers have been dealing with this issue because the cost of happy workers is an easy and efficient way of increasing productivity. According to an article by Kathleen Gage‚ she explains that satisfied employees are a powerful marketing strategy. She gives a personal
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available to move the material. Role of warehousing: The service functions warehouses perform can be classified into two kinds: (1) General warehouse where goods are stored for long periods and where the prime purpose is to protect goods until they are needed. (2) The distribution warehouse has a dynamic purpose of movement and mixing. The emphasis is on movement and handling rather than storage. The size of the warehouse is not so much its physical size as it is the throughput‚ or volume of traffic
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Recruiting Head’s perspective Weighted turnover rate – employee performance – Top level employees Succession planning by department Attrition by department Headcount by department Critical terminations and open positions list Decline in productivity Higher overtime – sign of attrition risk Absenteeism – sign of attrition risk Give away or take away ratio List of hi-performing employees that are at risk of leaving Strategic perspective SHRM requires the HR department to its contribution
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what was discussed in the case study‚ it does not appear that any action has been taken thus far to resolve the customer dis-satisfaction regarding pickups. Case Questions 1.Is the productivity measure of shipments per day per truck compose useful? Are there alternatives that might be impelling? The productivity measure of shipments per day per truck is a very useful tool in determining how effective all(prenominal) truck can be. In the Case Study of the home(a) Air Express‚ Smith & Lewis manage
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National Air Express The business problem facing National Air Express is the majority of customers want pickups as late as possible‚ around 5:00 p.m.‚ but there are not enough drivers to satisfy this need. I would say a major problem is that the station manager‚ Frank Smith‚ is focusing on the budget constraints‚ which is important; however‚ the needs of the customers must be met. He is considering adding capital expenses when business does not seem to be increasing. Smith is preparing his quarterly
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factors that all businesses must possess to be a viable competitor. For warehouse clubs‚ “The key operating strategy is to maintain low costs and high turnover” (Herndon p. 3). Companies need to have a strong and extremely efficient logistics system in place in order to keep their costs down and to keep their stores stocked with the right merchandise mix. Knowing the right merchandise mix is essential to the success of warehouse clubs because they offer limited choices and product categories in order
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THE STORE 13 Unloading 14 INVENTORY MANAGEMENT 14 GMS (Goods Management System): 14 How the inventory is handled 15 Barcodes: 16 Ticketing: 16 Shelving: 17 WAREHOUSE: 18 Types of Warehouse 18 Warehousing in Metro: 18 GM Office: 19 Stock Rotation: 20 Stock Keeping: 20 Reverse logistics: 20 Warehouse Security 20 Pilferage protection (Theft): 20 Product deterioration (Damages) 21 Forklifts 21 Why Bar-coding is important: 21 GMS: 21 PDT: 22 CONCLUSION 23
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