MANAGEMENT OF QUALITY Quality cannot be ignored; every purchasing decision is based on price and quality What is Quality? It’s the ability of a product or service to consistently meet or exceed customer expectations. Slogans related to quality: * Talk is cheap but recalls are not. * There is nothing is more frustrating than working hard and then knowing that what you did‚ didn’t work out. * People want to do good job‚ and we have to enable them. To meet or exceed customer expectations
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Managing Cost of Quality: Insight into Industry Practice Andrea Schiffauerova *‚ Vince Thomson ** * École Polytechnique de Montréal‚ Department of Mathematics and Industrial Engineering‚ Montreal ** Department of Mechanical Engineering‚ McGill University‚ Montreal‚ Canada Article Reference: Schiffauerova‚ A. and Thomson‚ V.‚ “Managing cost of quality: Insight into industry practice”‚ The TQM Magazine‚ 2006 Abstract This paper reports on the study of the quality costing practices at four large
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Cost of Quality (COQ) "The cost of quality." It’s a term that’s widely used – and widely misunderstood. The "cost of quality" isn’t the price of creating a quality product or service. It’s the cost of NOT creating a quality product or service. Every time work is redone‚ the cost of quality increases. Obvious examples include: The reworking of a manufactured item. The retesting of an assembly. The rebuilding of a tool. The correction of a bank statement. The reworking of a service‚ such as
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fastest in tap water‚ warm water‚ cold water‚ salt water‚ or acidic water. In this lab I wall develop and test a hypothesis‚ analyze data and draw a conclusion. In this experiment I will find out that in a type of water the Alka-Seltzer will dissolve faster and slower. Alka-Seltzer is one of the world’s best known antacids. Its main function is to absorb excess stomach acid. II. MATERIALS: * Tap Water - Warm Water * Cold Water - Salt Water * Acidic Water -5 cups (250 mL
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Properties of Water Water is essential for life as we know it on earth. It is used by plants and animals for basic biological processes which would be impossible without the use of water. The origin of all life can be traced back to the water in the Earth’s precambrien seas. Water is also the universal solvent. It reacts with more elements and compounds than any other substance known to man. Water is a polar molecule made up of on atom of hydrogen and two atoms of oxygen. It is attracted
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Water (H2O); Origin of Life By Mohammad Kamruzzamil Mojumder Contents Profile of water Physical properties of water Chemical aspects Chemical properties Reactions of water Importance in daily life Aspects as an energy resource Profile Water is a liquid at standard ambient temperature and pressure but it often coexists on earth with its solid state‚ Ice and gaseous state ‚steam (water vapor). It is a polar solvent but generally a weak electrical conductor and 65% of Human body weight is
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Quality Initiatives Aiming for 120% product quality “We have to aim for 120% product quality. If 99% of the products we make are perfect‚ that would seem like a pretty good record. However‚ the customers who become the owners of the remaining 1% will surely consider their products 100% defective. It is unacceptable that even one customer in a thousand–even one customer in ten thousand–should receive a defective product. That’s why we have to aim for 120%.” When founder Soichiro Honda said this
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COMPARING THREE QUALITY MANAGEMENT GURUS W. Edwards Deming Joseph M. Juran Philip B. Crosby Prepared by: Abdelatif Hegazy Director Quality TECOM Investments Tel: +971 4 3913239 Fax: +971 4 3918777 Mobile: +971 50 4670973 A member of DUBAI HOLDING www.dubaiholding.com FOREWORD Many organizations worldwide are focusing today on quality to restore their competitive
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biological importance of water Water‚ the most abundant compound on the planet‚ is a material which is essential for all living organisms. Its uses in all living things cover a huge variety of everyday functions which are immeasurably important to the continuity of the organism. The fact that water makes up between 60 and 95 percent of all living organisms speaks for itself on the incredible biological importance of this compound. One of the major functions of water in living organism is its
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[pic] KU – AEU EXECUTIVE BACHELOR IN BUSINESS MANAGEMENT Awarded by the Asia E University Assignment MANAGING QUALITY Name of student : VISHNU CHOW MING YEW Facilitator : MR. IR. GIAN SINGH KU Centre : Index no : KG 798 Question no : 1 Word count : 2‚968 Words Submission date : 18TH MAY 2013 This page is intentionally left blank Table of Contents
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