Customer Service Unit one: Understanding the organisation Public Sector organisation - Public sector organisations deliver services to the public‚ examples include the NHS‚ local authorities‚ local council-run libaries‚ schools controlled by local authorities‚ and care homes. Commercial Sector organisation - A commercial organisation usually operates for the purpose of creating a profit from the sale of products and/or service. Third Sector organisation - Third sector organisations
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bus * * Checkpoint: Business Organization * Robert Surls In 2005 my aunt left me an inheritance. It was a large sum of money. There was a stipulation to receiving this gift. I needed to invest in a company of my choice. My last employer was a cleaning company and I approached my old employer with a proposition. I and another business partner that I convinced in investing with me would organize a joint-stock company. This was to be a private partnership‚ as well as a limited partnership
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Q-1 On the basis of your reading of book “Media effect” explain and elaborate the theory of agenda setting. Also highlight the agenda setting role of media with examples from Pakistani setting. Introduction: This theory puts forth the ability of the media to influence the significance of events in the public’s mind. The media set the agenda for the audience’s discussion and mentally order and organize their world. The theory is consistent with a "use and gratification" approach. McCombs and Shaw assert
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Mehrabian’s communication research Professor Albert Mehrabian’s communications model Professor Albert Mehrabian has pioneered the understanding of communications since the 1960s. He received his PhD from Clark University and in l964 commenced an extended career of teaching and research at the University of California‚ Los Angeles. He currently devotes his time to research‚ writing‚ and consulting as Professor Emeritus of Psychology‚ UCLA. Mehrabian’s work featured strongly (mid-late 1900s) in establishing
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SHC31 Promote communication in health‚ social care or children’s and young people’s settings Identify the different reasons people communicate People communicate for different reasons‚ which are as follows: * To teach: We communicate is to impart knowledge and to teach. This way of communication allows future generations to acquire the knowledge and expand on it. Examples of this include information about what products are safe to eat or how to invent. * To learn: Communication is also used
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[229] THE SOCIAL ORGANIZATION The late Professor Fiske‚ in his Outline of Cosmic Philosophy‚ made a very interesting remark about societies like those of China‚ ancient Egypt‚ and ancient Assyria. "I am expressing‚" he said‚ "something more than an analogy‚ I am describing a real homology so far as concerns the process of development‚--when I say that these communities simulated modern European nations‚ much in the same way that a tree-fern of the carboniferous period simulated the exogenous
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Access and availability Superiors and mangers Hierarchy for convenience only‚ superiors and mangers are accessible to everyone in an organization‚ being independent‚ equal rights‚ coaching leader‚ management facilities and empowers. Young Swedes employed by foreign companies or international organizations often run into trouble being too informal or too disrespectful of structures. In a Swedish ministry‚ for example‚ it is quite natural for a newly employed‚ young person to stop the minister
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is essential to an understanding of communication as a key feature of care. To elaborate on this statement‚ we need to understand the definition and meaning of communication and its role in health and social care. Finnegan (2010) cited in Robb et al (2010) argues that communication is both a human and an interactive process which embraces a range of activities and uses resources‚ thinking about the implications of interactions in care settings. Communication is central to the quality of services
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Why did SNOP fall out of favor with the healthcare field? SNOP is the Systematized Nomenclature of Pathology. Published by the American College of Pathologists‚ it has been “useful in classifying pathological specimens” (McWay‚ 2008). Although SNOP was commonly used in pathology departments‚ it has gradually lost favor because focus was placed on standardized nomenclatures by accrediting agencies (McWay‚ 2008). 2. What are the four approaches taken by HIM professionals to address
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format: Global Legislation IPM 2008 Last rev s on of format: PAGE 1 of 24 The AIESEC Way Toolkit 2008 | AIESEC International | © Copyright 2008 All rights reserved. The AIESEC Way Toolkit 2008 | AIESEC International | © Copyright 2008 All rights reserved. THE AIESEC WAY in a nutshell WHAT IS AIESEC? WHAT WE ENVISION OUR IMPACT THE WAY WE DO IT O I OUR VALUES PAGE 2 of 24 The AIESEC Way Toolkit 2008 | AIESEC International | © Copyright 2008 All rights reserved. CONTENT
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