The e-Business model is seen as a model that “describes how a company functions; how it provides a product or service‚ how it generates revenue‚ and how it will create and adapt to new markets and technologies”. The e-Business Model contains four traditional components. These are labelled as the e-business concept‚ value proposition‚ sources of revenue‚ and the required activities‚ resources‚ and capabilities. For a business to be successful their aim would be to integrate these components successfully
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which need to strengthen no matter how good is it. There is some recommendation we would like to give Maybank. Currently‚ Maybank has go through many CRM project to increase customer retention beside attract more new customer. Based on that‚ we would like to recommend Maybank should build a higher customer service performance staff culture before the CRM project implemented. This culture can be build through strengthen the objectives of Maybank which is “humanizing financing service across Asia”. The
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INTRANET AND ITS SUPPORT TO ELECTRONIC BUSINESS I. Introduction Intranet An intranet is a private computer network that uses Internet protocols‚ network connectivity to securely share part of an organization’s information or operations with its employees. Sometimes the term refers only to the most visible service‚ the internal website. The same concepts and technologies of the Internet such as clients and servers running on the Internet protocol suite are used to build an intranet. HTTP and other
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Support and advice to business There are a number of bodies that provide support and advice to business‚ ranging from the local Chamber of Commerce or Chamber of Trade to government organised helplines‚ covering a range of important areas such as exporting to another country‚ or developing new employment initiatives e.g. the employment of disabled workers. Britain’s mouthpiece for the business community is the Confederation of British Industry (CBI). It exists primarily to voice the views of its
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Opening Cases‚ Insight Cases‚ E-commerce in Action Cases‚ and Case Studies CHAPTER 1 THE REVOLUTION IS JUST BEGINNING Opening Case: Pinterest: A Picture Is Worth a Thousand Words Insight on Technology: Will Apps Make the Web Irrelevant? Insight on Business: Start-Up Boot Camp Insight on Society: Facebook and the Age of Privacy Case Study: The Pirate Bay: Searching for a Safe Haven CHAPTER 2 E-COMMERCE BUSINESS MODELS AND CONCEPTS Opening Case: Twitter’s Business Model Insight on Society:
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McDonald’s Corporation (NYSE: MCD) is the world’s largest chain of hamburger fast food restaurants‚ serving more than 58 million customers daily.[4] In addition to its signature restaurant chain‚ McDonald’s Corporation held a minority interest in Pret A Manger until 2008‚ was a major investor in the Chipotle Mexican Grill until 2006‚[5] and owned the restaurant chain Boston Market until 2007.[6] A McDonald’s restaurant is operated by either a franchisee‚ an affiliate‚ or the corporation itself
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Management (CRM) has only been used since the early 1990s. IT companies have leaned to use the term CRM‚ to portray the software applications that automate the marketing‚ selling and service functionality of an organization. What is CRM (Customer Relationship Management)? A Frequently cited definition of CRM is “Customer Relationship Management is the establishment‚ development‚ maintenance and optimisation of long term mutually valuable relationships between consumers and organizations” (CRM UK Ltd
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Bojan Nožinić Seminarski rad Metode poslovnog upravljanja CRM FAILURE RATES Failures‚ trends and the uprising of the social media What’s it all about? Customer Relationship Management‚ or CRM‚ is an information technology industry term for methodologies‚ strategies‚ software‚ and other web-based capabilities that help an company to organize and manage customer relationship. For instance‚ if a marketing department runs an outbound campaign‚ all of the information about the customers and
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BUSINESS PLAN For JAVA Looks www.javalooks.com Customize and Handmade Jewelry submitted by -Vina Prisita M NPM 1.427.R004 -Irwan Armanto 1.430.R.012 -Dwiki Ramadhan -Guruminda MM UNIVERSITAS WIDYATAMA 2013 1. Executive Summary JAVA Looks is an e-commerce company designed to become the market leader in Web based sales of handmade and customize jewelry in Indonesia and further in world. The company is located in Bandung‚ West Java‚ Indonesia. Although many Internet companies
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1. E-business vs. traditional business. Difference The spread of the internet has opened a new way of businesses to connect with potential customers. While the traditional businesses are still around‚ e-business has been growing at a steady rate. The main differences between e-business and traditional business include the kind of customer interaction available‚ accessibility and the expenses. Customer interaction is an important aspect of business culture which can dictate the success of the business
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