A proper flexible organization provides its work force arrangements where employees are given greater freedom to balance their work and personal commitments such as family‚ higher education‚ community activities‚ religious commitments‚ professional development‚ and general interests. Above is Atkinson’s model of a flexible firm. He argued that firms increasingly seek 4 kinds of flexibility functional‚ numerical‚ pay‚ distancing. Functional flexibility is a qualitative approach to work‚ and
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This article considers customer services in a business to business relationship. This essay will summarise they key findings and methodology‚ and People aspect of services marketing. The article identifies the importance of customer service within a service provider’s organisation‚ areas in which customer service may be affected by the marketing mix and additional three P’s. The article defines that it isn’t just one specific P‚ that has an effect on customer service but all of them are inclusive
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Period 6 Cuba Known as the first island Christopher Columbus landed on in 1492 claiming the discovery of America‚ Cuba was already inhabited by native Indians. Most of the native Indians soon died off due to disease brought over by the European sailors and settlers. The island came under Spanish rule and African slaves were brought in to work the coffee and sugarcane plantations that supplied a third of the world’s demand at that time. Havana became the capital city from which annual treasure
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IT422-1204B-01 Introduction to Systems Analysis and Design Aroma Delights Shamonte Daniels December 24‚ 2012 Table of Contents Project Outline 3 Requirements 4 Development Methodology Selection 4 System Analysis and Requirements 6 System Modeling and Design 8 Software Flow Chart 8 Class Diagram/Database Schema 10 User Interface Design 11 Additional Information 12 Implementation 14 Quality Assurance 17 Assessment Phase 17 Planning Phase 17 Design Phase 18 Development Phase
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Chapter 2 Operations performance Source: Honda Motor Company Slack‚ Chambers and Johnston‚ Operations Management 5th Edition © Nigel Slack‚ Stuart Chambers‚ and Robert Johnston 2007 Key teaching objectives • Why is operations performance important in any organization? • How does the operations function incorporate all stakeholders’ objectives? • What does top management expect from the operations function? • What are the performance objectives of operations and what are the internal
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PROBLEM STATEMENT: The design is to engineer a drive system to operate two extrusion rolls in opposite directions to compress the caramel. The drive system consists of a flexible drive system that operates a spur gear drive‚ which in turn operates the extrusion rolls at equal and opposite speeds. The power source to this design is a five horse power normal torque AC electric motor‚ operating at 1160 rpm. The system must be designed to run 24 hours per day‚ 3 days per week. There will be 4 shafts
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EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES HUI LIAO Rutgers‚ the State University of New Jersey AICHIA CHUANG National Taiwan University of Science and Technology Previous work on service performance has focused on either organization- or individual-level analysis. This multilevel study of 257 employees‚ 44 managers‚ and 1‚993 customers from 25 restaurants demonstrated that both individual- and store-level factors were significantly associated with employee service performance: conscientiousness
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1. 1. Define the term system architecture. Define the term scalability‚ and explain why it is important to consider scalability in system design. * System Architecture Determine processing strategies and methods‚ client/server interaction‚ network configuration‚ and Internet/intranet interface issues. translates the logical design of an information system into a physical structure that includes hardware‚ software‚ network support‚ processing methods‚ and security. Escalability - also
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research strategies on product-service systems P.P. Wang*‚ X.G. Ming‚ D. Li‚ F.B. Kong‚ L. Wang and Z.Y. Wu School of Mechanical Engineering‚ Shanghai Jiao Tong University‚ Shanghai‚ PR China (Received 17 May 2010; final version received 12 October 2010) As present trends in economic and population growth continue‚ the natural environment is increasingly being stressed. More and more researchers‚ institutes and programmes have paid attention to product-service systems (PSSes) in the last decade
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Agnes “The Consumer’s Role in the Distribution System” I. SUMMARY The Consumer’s Role in the Distribution System The consumers play an important role in the distribution process. Through the help of advertising‚ companies can build customer satisfaction to their client as it helps them to interpret the want-satisfying characteristic of a product in the framework of consumer thinking and action. Customer’s role to distribution system depends on how he or she perceives and
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