BA 235 Services Marketing Case Solution ~ Dr. Beckett’s Dental Office DR. BECKETT”S DENTAL OFFICE CASE BACKGROUND Dr. Beckett is a dentistry graduate with high technical expertise. After her studies‚ she established her dentistry business and she was able to sustain constant revenue with high profit margin. However‚ in spite of the technical talent she gained from the university‚ she lacks the core knowledge in business. Since the dentistry industry is rapidly changing due to technology and government
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Hiring the right Office Manager for Medical Practices. To have an established practice‚ one needs to hire the right kind of staff. A physician‚ at the practice‚ will be primarily busy looking after the patients. Hence‚ managing the office‚ along with patient care‚ would be a difficult task. For the success of your practice‚ it is essential for you to hire an office manager. Hiring an office manager‚ will enable you to concentrate more on your patients and this will have a significant impact on your
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trade is office assistants; I pick office assistants/ administrative assistants because I love the things that they do. Office assistants and administrative assistants they answer the telephone‚ Schedule appointments‚ and also arrange staff meetings. My research paper is going to be about office assistants and how I can make that a successful career for me in the future. Did you know that office assistants make up to $37‚230 a year? They can get paid up to $17.90 hour or more. Most office assistant’s
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Virtual Offices and Business Today When an organization in today’s business world looks at managing a virtual staff‚ there are many questions that come to mind. Is this the future of businesses in our marketplace? Do the benefits outweigh the challenges? This is a very big decision and must be evaluated at length before any decisions are made. In many cases‚ it will depend on the organization‚ what they do and the employees they hire. Over all‚ there will always benefits and challenges. The key
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Lightman we received your voicemail stating that you wanted your records sent to another physician. We as an office would like to take this time to apologize for the way you were treated in our office on February 12‚ 2012. In your voicemail you stated concern about how you felt unwanted in our office and that our staff was rude. This is not how we like to treat or patients or how we conduct our office in anyway. I have personally spoke with our staff about this situation. I also to a look back at our schedule
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The federal Health Insurance Portability and Accountability Act (HIPPA) is a security measure to preserve the confidentiality of medical records and standardized electronic data interchange (EDI) among providers‚ insurers‚ and government agencies. Ethics are a set of principles relating to what is morally right or wrong. Ethics gives a standard of conduct or code of behavior. Talking about what happened to a patient or who the patient is‚ is breaking the confidentiality contract. When you enter
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SAFETY TIPS FOR THE OFFICE AND CLASSROOM Accidents do happen in school offices and classroom. Few school office employees realize that they are twice as likely to be injured in a fall as a non-office worker. Nationally‚only automobile accidents out number fall as the leading cause of all accidents.In the office slips‚trips and falls are the number one cause of disabling injures. * ------------------------------------------------- Don’t lean back on your chair.Keep all legs on the floor so
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Confidentiality is very important in a medical office. Ethics alone is a major reason why employees should value patients’ private information. Breaching of confidential communication is considered violating HIPAA‚ which can lead to paying fines. There are policies that restrict office workers from releasing information. You also can make sure you have the proper authorization to release information. There are some situations where you have to release information‚ such as: a suspect in a criminal
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Growing up my parents raised me to always be helpful. They made me do chores and eventually I started asking them what else they needed help with after I did my chores. When I was younger and I still lived in O’Fallon I cleaned the bathrooms‚ vacuumed the basement‚ cleaned my room‚ did my laundry‚ cleaned the cat’s box (when we still had our cat)‚ dusted rooms and did the dishes. Now I only have to have to clean my room‚ clean two bathrooms‚ do dishes and sometimes cook. I don’t mind cleaning so
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Office space stress! Peter: I’m in the car because there is a heavy traffic so I’m stressed‚ I look at the clock it’s late and it upset me more. Samir: call Peter on the phone... Peter: Hi Samir how are you? Samir: Hello good and you? Peter: so-so the traffic is too heavy I’m about to go there. Samir: ok here is Michael we will wait for you Peter: pass me Michael Samir: Ok Michael: hi what has happening why don’t you get here. Peter: Hi traffic sucks here‚ the boss is already there
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