Week 8 Lecture Aspects of the Tort of Negligence 1. 2. 3. 4. 5. Introduction The general principles of liability for negligence Product liability Liability for negligent misstatement Vicarious liability THE LAW OF TORT (民事侵權法) 1. What is Tort? One party suffers damage or loss as the result of the action of another No need for a contractual relationship The law of tort regulates the behaviour of individuals and legal persons 2 1. Introduction Tort: “Wrong”
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was publicly traded‚ investment bankers took to recommending it as a buy‚ business magazines sent reporters to write about it‚ and other companies tried to figure out how 3M continued to excel. McKnight’s immediate successor as president‚ Richard Carlton‚ encapsulated the company’s special path to prosperity with the phrase: "we’ll make any damn thing we can make money on." Yet the 3M method involved a great deal more than simply making and selling. Its metier had been‚ and continues to be‚ finding
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What is Customer Experience? Forrester Research defines customer experience as: “How customers perceive their interactions with your company.” Forrester did a fine job reducing the complex and multi-faceted integration of physical‚ emotional‚ and often‚ psychological processes that make up the customer encounter. Perception and interaction are the two essential elements of any customer experience definition. Perception is guided by emotional and psychological responses to stimuli presented during
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“IF IT AIN’T BROKE DON’T FIX IT” “IF IT AIN’T BROKE DON’T FIX IT” WHY THE QUALITY REVOLUTION IS STALLING IN THE US Abstract Despite the documented success of firms like GE‚ Boeing‚ Xerox‚ and etc. in adapting Total Quality Management (TQM) in their corporate culture‚ the US still keep losing market shares especially in the car industry to Japan. When foreign competition pressured the US into a trade deficit in the early 1980’s‚ American firms finally took notice of TQM principles
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Four Focus Strategies It’s not usually realistic for a firm to try to appeal to all actual or potential buyers in a market‚ because customers are too numerous‚ too widely scattered‚ and too varied in their needs‚ purchasing behavior‚ and consumption patterns. Firms themselves vary widely in their abilities to serve different types of customers. So rather than attempting to compete in an entire market‚ each company needs to focus its efforts on those customers it can serve best. In marketing terms
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Darragh 1 Caroline Darragh Moen English III Honors October 3‚ 2010 Greed: Corrupting the Wants and Needs of American Minds Throughout one’s life‚ a person will strive to reach a certain level of success. Each individual determines what he wants in life‚ and to what extent he will go to reach it. However‚ as The United States of America has risen so have these standards‚ resulting in many people determined to obtain items they do not need in order to achieve the temporary bliss of being
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In the movie Regarding Henry‚ Henry goes through a traumatic event that changes his life forever. Throughout the film‚ he is constantly battling between his id and superego. I would have to say‚ though there are good and bad sides to both‚ that his natural state before his accident was his id. On the good side of his id‚ Henry is playful and knows what he needs and wants. Because Henry wanted cigarettes so bad‚ he was willing to put his life at risk to get them. In the act‚ he got shot in the head
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Service Strategy McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies‚ Inc. All rights reserved. Learning Objectives Formulate a strategic service vision. Discuss the competitive environment of services. Describe how a service competes using the three generic service strategies. Explain what is meant by qualifiers‚ service winners‚ and service losers. Discuss the competitive role of information in services. Explain the concept of the virtual value chain and its role in service
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CASE QUESTIONS: ENTREPRENEURIAL FINANCE General Instructions: Unless instructed otherwise‚ please answer all questions concisely and accurately on one page. Aristotle Onassis 1. What was the key to Onassis’ success as an entrepreneur? Please give me 5 specific examples when he demonstrated his entrepreneurial talents (e.g.‚ identified new opportunities‚ took risks‚ took action‚ and displayed courage)? 2. How did Onassis take advantage of his knowledge of finance and willingness to take risk to
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Introduction In recent years‚ the hospitality industry in China has experienced tremendous changes with the ups and downs of the real estate industry‚ which also includes the expansion campaign in full swing in a field set off by the series of the world’s leading high-end hotel group. For most of the world’s top hotel group‚ the rapid growth of the Chinese market profits undoubtedly like a straw to help them flee out of financial crisis. With this background‚ hotels in China will face the enormous
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