1.1 BACKGROUND DESCRIPTION Hotel like any other business opens up socio-economic opportunities for both owner and customer An online hotel reservation system is a web based software that gives an easy opportunity for customers to book for all what is suitable for them before they lodge in to a hotel. The suitabilities include rooms‚ food‚ car rentals‚ car park‚ conference rooms‚ boutique etc. Hotel reservations systems‚ commonly known as a central reservation system (CRS) are a computerized system
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Utmost Hotel‚ similar to its name‚ the hotel aims to serve our guests with our five-star services which let the guests indulge in this utmost experience during their stay in the hotel. This luxurious hotel is located on a hilltop where this strategic location enables our guests to enjoy spectacular night view of the whole city‚ feeling as if the city is just under their feet. Our hotel is also a great place for bird-watching and this attracts many bird-lovers to pay a visit to our hotel. This hotel
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Hyatt Hotel and Casino Manila is a 5 star‚ deluxe landmark hotel overlooking Manila Bay which is situated at the Malate district on the corner of Pedro Gil‚ M.H. del Pilar and Mabini Streets. This mixed-use complex occupies 94‚000 sq m and includes a hotel‚ a casino and residences. Situated in a 32-storey tower with a nine-storey podium‚ the hotel houses 378 stylish guestrooms‚ including 113 executive floor rooms‚ 61 suites and five Presidential Suites; three innovative restaurants and bar; and three
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permission of the copyright holder. Backgrounder Sample Case for Video Storyboarding Exercise GR Hotels Corporation (GR) Backgrounder Company History (1991 to 2007) GR Hotels Corporation (GR) is a privately-owned corporation that operates two large mid-scale hotels‚ one in Montreal and one in Toronto. The corporation was founded by the Gemron family in the late 1980s. The company’s first hotel was built near
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analyze the boutique hotel industry in Sri Lanka and the trends of the industry at present and the key issues likely to change the formation of the industry in the future. Tourism in Sri Lanka has been booming since the war came to an end also the recovery of the global recession also has led to an increase in the number of tourists visiting the country. Therefore the need to cater to the foreigners has led to the growth in the emerging Boutique Hotel Industry. Demand for these hotels is increasing also
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Hotel Rwanda “Hotel Rwanda” was directed by Terry George and produced by Sam Bhembe and Roberto Cicutto. It was released into the United States on December 22‚ 2004‚ but it released elsewhere in the world throughout 2005. The three main stars of the movie were Don Cheadle‚ who plays Paul Rusesabagina the hotel manager‚ Sophie Okonedo‚ who plays Tatiana Rusesabagina‚ Paul’s wife‚ and Nick Nolte who plays Colonel Oliver‚ the United Nations peacekeeper. I watched this movie about a week ago on July
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into the hotel industry. One of my biggest goals is to build and open my own hotel to start my own business. I have done some research and I find myself well suited to be able to operate a franchised brand hotel. I have a well thought out strategy that will help me become successful in the lodging industry. Within this paper I will allow myself to guide you through the steps I will take to follow and accomplish this goal of mine. A franchise is a right granted to an individual or group to market
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QUALITY IN HOTEL SERVICE: THE CASE OF THREE STAR HOTELS IN DA NANG VIETNAM *** ABSTRACT Nowadays‚ “service quality” is mentioned a lot when hoteliers and marketers discuss about how to improve a hotel’s competition capabilities. Many researchers figure out that customer use five dimensions to judge service quality of a hotel – tangibles‚ reliability‚ responsiveness‚ assurance‚ empathy. The gap between expected and perceived service is a measure of service quality. The fact that hotels and resorts
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categories of Marriott hotels which are separated by location and type. Each category is aimed at a different target market‚ with wealthier individuals the target of category seven hotels while individuals looking to enjoy their vacation without breaking the bank are the target of lower category hotels. While all Marriott hotels strive to bring an excellent stay to their guests‚ the old phrase‚ “you get what you pay for‚” can certainly be applied to the various Marriott hotels. Within the seven
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PART A- INTRODUCTION Sheraton is Starwood’s ’flagship’ brand‚ providing luxury hotel and resort accommodation. The origins of Sheraton date back to 1937 when the company’s founders‚ Ernest Henderson and Robert Moore‚ acquired their first hotel in Springfield‚ Massachusetts. Sheraton is Part of Starwood Hotels & Resorts Worldwide‚ Inc. Starwood Hotels & Resorts Worldwide‚ Inc. is one of the leading hotel and leisure companies in the world with 1‚169 properties in nearly 100 countries and 171
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