Journal of Business Research 62 (2009) 775–781 Contents lists available at ScienceDirect Journal of Business Research Satisfaction with service recovery: Perceived justice and emotional responses Ana Belén del Río-Lanza a‚⁎‚ Rodolfo Vázquez-Casielles a‚ Ana Ma Díaz-Martín b a Universidad de Oviedo‚ Spain b Universidad Autónoma de Madrid‚ Spain a r t i c l e i n f o Article history: Received 1 November 2006 Received in revised form 1 April
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Singapore Management University Institutional Knowledge at Singapore Management University Research Collection School Of Economics School of Economics 8-2013 Testing for Multiple Bubbles 1: Historical Episodes of Exuberance and Collapse in the S&P 500 Peter C. B. Phillips Singapore Management University‚ peterphillips@smu.edu.sg Shu-Ping SHI Jun Yu Singapore Management University‚ yujun@smu.edu.sg Follow this and additional works at: http://ink.library.smu.edu.sg/soe_research
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Kapitel 1 Introduktion Begrebet organisation Side 10 * En organisation er et antal mennesker der samarbejder om at nå et eller flere fælles mål * Består af mere end en person * Mellem deltagerne foregår et samarbejde der på den ene eller anden måde er koordineret. * Rette sig imod at opfylde et eller flere mål * Muligt at afgrænse hvad der hører med til organisationen og hvad der ligge udenfor. Organisationsniveauer Side 11 * Individer; En organisation består af
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TO O L S F O R M A I N S T R E A M I N G D I S A S T E R R I S K R E D U C T I O N Construction Design‚ Building Standards and Site Selection G u i d a n c e N o t e 12 Tools for Mainstreaming Disaster Risk Reduction is a series of 14 guidance notes for use by development organisations in adapting programming‚ project appraisal and evaluation tools to mainstream disaster risk reduction into their development work in hazard-prone countries. The series is also of relevance to stakeholders involved
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nhoudsopgave 1. Voorwoord 2. Inleiding 3. Gevolgen op korte termijn 3.1 Het vertrouwen van de consument en de beurs 3.1.1 Het vertrouwen vóór de aanslagen 3.1.2 Het vertrouwen ná de aanslagen 3.1.3 Conclusie 4. Gevolgen op middel lange termijn 4.1 Verzekeringen 4.1.1 De inkrimping van betaalbare verzekeringsdekking: moeten overheden zich ermee bemoeien? 4.1.2 Een ander gevolg van de ontwikkelingen met betrekking tot de verzekeringssector:
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Other People ’s Lives: Reflections on Medicine‚ Ethics‚ and Euthanasia Richard Fenigsen‚ M.D.‚ Ph.D.* Part Two: Medicine Versus Euthanasia Chapter XXIX. The Shaping of Public Opinion In Holland‚ the opinion polls conducted in the last three decades have shown an increasing acceptance of euthanasia by the public: in 1986‚ 76 to 77 percent of the respondents supported euthanasia (whether voluntary or involuntary)‚^38 jjj 2001 the percentage rose to 82.^^ The consolidation of the present overwhelming
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JOURNAL OF VERBAL LEARNING AND VERBAL BEHAVIOR 14‚ 575-589 (1975) Word Length and the Structure of Short-Term Memory ALAN D. BADDELEY Medical Research Council‚ Applied Psychology Unit AND NElL THOMSONAND MARY BUCHANAN University of Stifling‚ Scotland A number of experiments explored the hypothesis that immediate memory span is not constant‚ but varies with the length of the words to be recalled. Results showed: (1) Memory span is inverselyrelated to word length across a wide range of materials;
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19th of July 2013 Supervisor: UvA Course 2012-2013 BScThesis - Business Studies Proactive Voice Behavior and Working Memory Capacity: Quality versus Quantity Wordcount: 6536 Tim Molenaars 10003008 Abstract “Find the time to listen to the Voice of your frontline employees. If you don ’t‚ you ’ll know less about your customers than you should.”‚ that is Anthony Tjan ’s (CEO of Cue Ball) advice to all other executives. But how to encourage
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existing business process models. Because use case diagrams have to be constructed by performing interviews‚ and business process models usually are available in a company‚ use case diagrams can be produced more quickly when derived from business proces models. The use case diagrams that result from applying the technique‚ specify a software system that provides automated support for the original business processes. We also show how the technique was successfully evaluated in practice. 1. Introduction
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Strategy formation in former South African firms ’ London headquarters and in their South African operations Your title should be not more than 16 words‚ must include “South Africa” and/or other relevant countries and should not refer to the methodology (eg A case study of . . .”). Don’t start each word with a capital letter – use ordinary sentence case and only capitalise proper nouns. A research proposal submitted by SxxxxCxxxxx Student number: 1234567 Tel: 089 5555555 Student.wbs@hotmail
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