office would survive this restructuring. NOTE 1. Source: Jupiter Communications‚ 2000. WESTjET AIRLINES (A): THE CULTURE THAT BREEDS A PASSION To SuccEED Prepared by Ken Mark under the supervision of Professor Gerard Seijts Copyright© 2001‚ lvey Management Services INTRODUCTION It was April 17‚ 2001‚ and WestJet ’s market capitalization had just surpassed that of Air Canada ’s‚ the country ’s leading airline. "We ’re in the hospitality business and our culture is everything to us‚" stated Don Bell
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Overview WestJet Airlines Ltd. is a Canadian low-cost carrier that provides scheduled and charter air service to 85 destinations in Canada‚ the United States‚ Europe‚ Mexico‚ Central America and the Caribbean‚ and has partnership agreements with over 30 airlines around the world. Founded in 1996‚ it is currently the second-largest Canadian air carrier‚ behind Air Canada. (Wikipedia) WestJet is a public company with more than 9‚600 employees‚ is non-unionized and is not part of any airline alliance
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WestJet Strategic Audit by: Tanya Witherington #3136712 Abdullah Saleh #3157594 Tyler Ethridge #3084252 Natasha King #265841 Yao Yao #3111635 Jaiqi Lu # BA 4101 March 21‚ 2005. Daniel Doiron UNBSJ West Jet I. Current Situation A. Current Performance • WestJet owned 28% of the domestic air market share in 2004 vs. 25% in 2003. • For the year ended December 31‚ 2004
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The Organization: WestJet Competitors: AMR Corporation (American Airlines)‚ Air Canada‚ Alaska Air Group‚ Inc. Markets: Vacation goers who would prefer flying instead of driving long hours and business travelers where they can get a faster service because they have to be somewhere in a specific time. Industry (or sector): Airline Industry The Macro-environment: Political‚ Economic‚ Social‚ Technological‚ Environmental and Legal POLITICAL: Transport Canada regulates the pre-board security
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What Is an Organization’s Culture? What’s Culture? Definition by Edgar Schein: a property of an independently defined social unit A unit whose members have a significant number of common experiences in successfully addressing external and internal problems Common experience -> shared view on world view and problem solving Shared view -> basic assumptions on responses to external and internal problems that the group have collectively tackled Culture is only found where there is a definable
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UNIVERSITY Individual Case Study: JetBlue Airways Corp‚ WestJet Airlines Ltd‚ and others: The Difficult Path to Software Upgrades Introduction I would argue that any organization undergoing system upgrades should ensure that the end result of such an upgrade must align with its business process and goals. There is
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Overview Westjet‚ established in1996‚ is a low-cost Canadian airline company specializing in flights to various destinations in Canada‚ the United States‚ the Caribbean and Mexico. It is a non-union‚ self-run employee organization that focuses on world-class guest experience at an affordable rate. Westjet prides itself on a corporate culture that blends devoted employees with efficient service. Westjet’s business plan‚ since day one‚ has been focused on a distinct advantage over other airlines: lower
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JetBlue and WestJet: A Tale of Two IS Projects How important is the reservation system at airlines such as West Jet and JetBlue. How does it impact operational activities and decision making? Over the past years‚ it seems customers have heavily relied on airline reservation systems to book their tickets‚ reserve seats‚ pay for the tickets‚ and check-in-online. This has been very convenient for customers to plan their trips. These systems have also allowed the airlines to manage their whole flight
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Kopitiam investment Pte Ltd Introduction Kopitiam investment Pte Ltd‚ a company set up in 1988 has been successful throughout the years and has advanced to become one of the giants of Singapore’s food industry. This food court chain giant operates a variety of foodservice outlets with their main focus on food courts. Brands under the company includes of Kopitiam‚ Lau Pa Sat‚ Kopitiam Square‚ Kopi‚ The Dessert Shop and the Pa Sat (Kopitiam.biz‚ 2008). Among these brands the most well-known and most
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Table of Contents 1 About WestJet 1 Market Share 2 Domestic 2 International 3 Market Position and SWOT Analysis 5 WestJet Key Financial Ratios 7 Accounting‚ Finance‚ Legal and Environmental Issues 8 Shareholders and Company Ownership 8 Accounting Policy and Internal Control 9 Legal 9 Environmental 11 Investor Recommendations 12 Bibliography 13 THE COMPANY AND ITS POSITION IN THE MARKET Competitive Landscape Markets where WestJet competes: • Airlines • Consumer Services • Travel
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