QUESTIONS REGARDING THE CASE “WESTJET AIRLINES: THE CULTURE THAT BREEDS A PASSION TO SUCCEED” 1. What is WestJet’s competitive advantage? What are the sources of the competitive advantage? Their main competitive advantages are low prices and exceptional customer service. The low prices can be offered because they offer no meals‚ no frequent fliers and have a very fast turnaround at the gate‚ landed on airports that have low landing fees. in addition to this WestJet’s
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Implications of the Recommended Strategy 5. IBM recommended that WestJet establish a project management office (PMO)‚ but Smith put the recommendation on hold because she “believed that overlaying a PMO on what might turn out to be an IT operation in need of reorganization was not a prudent step.” Why might Smith have concluded that a PMO would not have been as effective in addressing WestJet’s IT issues as the BU-CIO structure? Given that the establishment of a project management office (PMO)
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Marques Johnson September 16‚ 2014 “Skepticism about Weakness of Will” Summary By: Gary Watson In this essay Watson argues that there is no fundamental distinction between weakness of will‚ akrasia‚ and compulsive behavior. Watson said that when a person knowingly acts against their better judgment that is a weakness of their will. In particular‚ he challenged the common view that the weak-willed individuals are unable to resist‚ while a person who acts compulsively cannot resist their
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preliminary answer. After 76 college students completed the Values in Action Inventory of Strengths (C. Peterson & M. E. P. Seligman‚ 2004)‚ the authors randomly assigned them to work on 2 character strengths or on 1 character strength and 1 relative weakness. Combined‚ these groups showed significant gains on the Satisfaction With Life Scale (E. Diener‚ R. A. Emmons‚ R. J. Larsen‚ & S. Griffin‚ 1985)‚ compared with a 32-student no-treatment group. However‚ there was no significant difference in gain
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WestJet Airlines is a Calgary-based discount airline founded in 1996. Starting with only three aircrafts in 1996‚ the company is now “Canada’s leading high-value low-fare airline.” The management of WestJet Airlines assumes that the success of the business is anchored in the culture of the corporation and the welcoming service provided to its customers. Beddoe‚ the president and the CEO of WestJet‚ is proud of the airlines performance and the customer service it offers. He believes that the corporate
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1. Analyze the situation from the consumer’s standpoint. What is TiVo? What factors facilitate its adoption? What factors make adoption difficult? Who is TiVo best suited for? (1) TiVo是DVR(digital video recorder)軟硬體整合技術的企業，消費者可將各項來源如傳統天線、有線電視、直播衛星及透過區域網路(LAN)，以指定或邊看邊錄的創新體驗．透過EPG(Electronic Program Guide)介面，依方便的時間享受以電視為核心的數位家庭娛樂． (2) 下列以學者Roger提出的「創新擴散」理論中ACCORD模型來說明吸引消費者及阻礙因素： Factors Influencing the Adoption Process What factors facilitate its adoption? What factors make adoption difficult
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Westjet Company’s Business Plan By 2016‚ WestJet aims to be one of the five most successful international airlines in the world‚ based on profitability. WestJet plans to expand business globally at a rapid pace and grow company’s presence all around the world. WestJet plans to retain its existing customers while attracting new customers to build on its strong domestic market position by providing excellent‚ high quality services on an international scale. WestJet wants to be the airline
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Air Canada and WestJet Operations Management Case September 25‚ 2010 Presented by: Air Canada For an airline‚ what are the advantages of having new modern planes? What are the disadvantages? One advantage of having modern planes is that the new technology can result in subsequent cost savings due to better fuel efficiency‚ faster response times and ease of automated processes. Fuel is the greatest cost for airlines. A further advantage in line with technology is
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a SWOT analysis for a WestJet Airlines Ltd. “SWOT is an acronym describing an organization’s appraisal of its internal Strengths and Weaknesses and its external Opportunities and Threats.” These factors will determine the success or failure of any company. This WestJet SWOT analysis is done at the level of the entire organization and is a useful tool for understanding‚ decision-making and achieving company’s corporate goals and objectives. Based in Calgary‚ Alberta WestJet was founded in 1996 by
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Choosing a Successor Choosing a Successor is the case about a 62-year-old administrator of the multispecialty Ambulatory Care Center named Paul. He has worked there for many years and is planning his retirement in a year. He is beginning the process of training a successor and has three possible internal candidates for the position. The Ambulatory Care Center is a medium-sized facility serving an average of 80 patients on a daily basis. There has been little growth over the past couple of
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