Service Marketing Assignment Service blueprint of a restaurant By: Abhishek Jain (876001) Service Blueprint: The service blueprint is a technique used for service innovation. The service blueprint consists of 5 components: 1. 2. 3. 4. 5. Customer Actions Onstage / Visible Contact Employee Actions Backstage / Invisible Contact Employee Actions Support Processes Physical Evidence 1. Customer Actions This component contains all of the steps that customers take as part of the service delivery process
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Project credits: Architect: Atelier Oslo Team: Nils Ole Bae Brandtzæg‚ Thomas Liu‚ Marius Mowe‚ Jonas Norsted‚ Juan Ruiz‚ Bosheng Gan‚ Sveinn Thorarinsson‚ Emmanuel Ferm Consultants: Estatikk AS v/ Sivilingeniør Ole Morten Braathen‚ Aps AS v/Kåre Wærnes‚ Moelven Limtre AS v/ Rolf Evensen‚ Concept design v/Fredrik Eng‚ Main conctractor: Byggmester Bård Bredesen Built into the steeply sloping shoreline of Lake Steinsfjorden‚ the stone bungalow has large glazed walls that face towards the
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many fields of forensic science that can benefit from additional research‚ fingerprint identification is probably the most deserving. Within recent years‚ many print examiners have been questioned in both professional and social situations as to whether fingerprint evidence should be considered scientific. This questioning caused latent print examiners to realize the pressing need for various types of ongoing research on the subject of fingerprints. Fingerprint patterns are formed on the fetus in
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Do you like watching TV? It is all around us. People spend a lot of time watching it. There are three main reasons why TV is good: you can get information‚ you can get enjoyment‚ and you can learn. First‚ TV is good because of information given. There are some great channel on TV such as weather channel and discovery channel and culture. For example you can check the weather by TV and know about how the weather is change not just in area you live event about around the area you live. Another thing
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Violence on TV. What has the world come to these days? I often seem like everywhere one looks. Violence rears its ugly head. We see it in the streets‚ back alleys‚ school‚ and even at home. The last of these is major source of violence. In many people’s living rooms there sits an outlet for violence that often goes unnoticed. It is the television‚ and the children who view it are often pulled into its realistic world of violence scenes with sometimes devastating results. The truth about television
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TV For Children Television plays an important role in our daily life and it exerts a very large influence on people‚ especially children. Watching television may be a kind of relaxation for children but it can result a lot of disadvantages upon children if we misuse it. The disadvantages of television for children can be vividly seen in the society. As we known‚ things that we usually do can become a habit of us. Like this‚ if children usually watch television‚ it will surely become a habit
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Addiction is a strong word. Some people would object to applying the word “addiction” when watch their favorite TV show. For instance‚ after watching a few episode of “Meet the Browns” I wanted to continue to watching more episodes. Forgetting I had other work that had to be done. Not only did it waste valuable time but it had my full attention. I wasn’t thinking about anything important. Like most episode Mr. Brown one of the main characters starts the episode in a loud raging voice drawing them
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Influence of Indian TV Channels Indian TV channels have been telecasted for many years in Bangladesh which really has had a bad impact on our society‚ culture and traditions. Many people of our country are watching these TV serials and they are very fond of these programs. In my opinion‚ Indian TV channels should be banned. Indian TV channels are affecting our culture. First of all‚ people of our country are now following different cultures and traditions so that our culture is about to be extinct
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Addictive or Not Addictive? That Is The Question Marie Winn‚ author of “TV Addiction” states that‚ “television viewing‚ for those vulnerable to addiction‚ is more like drinking or taking drugs- once you start it’s hard to stop” (609). Winn strongly believes that television is so addicting that it can and will ruin people’s lives. The meaning of addiction according to the Merriam-Webster dictionary is the compulsive need for and use of a habit-forming substance (such as heroin‚ nicotine‚ alcohol)
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TV Addiction It’s in the house of everyone. Some people having more than one‚ each in every room‚ even in the bathrooms. Television. From watching your favorite TV series‚ or those reality shows‚ the news or of course movies‚ TV has become a must have in a home. The average person until the age of 18 will have watched about 24000 hours of TV. In that time a person could’ve finished 2 years of university‚ could’ve studied 1 or 2 languages‚ speaking both of them almost fluently‚ or could’ve read
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