ORGANIZATIONAL HEROES: COMMUNICATING WHAT MATTERS MOST EXECUTIVE OVERVIEW Who are our organizational heroes? What makes an organizational hero? And why do we need heroes in the organization? We attempted to find the answers from a group of middle-level executives in Hong Kong. They were asked to identify critical incidents showing behaviors of their bosses‚ peers‚ or ordinary employees who have acted in ways perceived as being "heroic." The respondents represent a broad sample of companies
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Business 260 Organizational Behaviour Winter 2012 University of Regina Faculty of Business Distance Learning Division—Centre for Continuing Education Instructor and Course Package Developer: Leah Knibbs Additional Support in Course Package Development: Gregory Bawden © Centre for Continuing Education‚ University of Regina‚ Regina‚ SK‚ Canada‚ 2011 2 Table of Contents GENERAL INFORMATION.........................................................................................
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• 1. Organizational Behavior • 2. Organizational Behavior is a field of study that investigates the impact that individuals‚ groups‚ and structure have on behavior within organization for the purpose of applying such knowledge toward improving an organization’s effectiveness. Definition… • 3. OB is a field of study… Means a distinct area of expertise with a common body of knowledge Organizational Behavior is a field of study that investigates the impact that individuals‚ groups‚ and
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Organizational Insensitivity - Discriminatory Worldviews Organizational culture refers to the beliefs and values that have existed in an organization for a long time‚ and to the beliefs of the staff and the foreseen value of their work that will influence their attitudes and behavior. Manifestations of cultures in organizations include formal practices such as pay levels‚ structure of chain of command‚ job descriptions‚ and other written policies. Furthermore‚ aspects of organizations include
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Chapter #1: What is Organizational Behavior? Manager: An individual who achieves goals through other people. Organization: A consciously coordinated social unit‚ composed of two or more people. That functions on a relatively continuous basis to achieve a common goal or set of goals. Q1: What is the importance of Interpersonal Skills? 1. Lower turnover of quality employees. 2. Higher quality applications for recruitment. 3. Better financial performance. Q2: What do Managers do in
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Question 1 What is attribution theory? What are three determinants of attribution? What are its implications for explaining organizational behaviour? Attribution theory A theory that explains how individuals pinpoint the causes of their own behaviour and that of others. People will believe others actions to be caused by internal or external factors based on three types of information: Distinctiveness‚ Consensus and Consistency. The attributions may not always accurate. For example‚ an executive
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Organizational Controls January 29‚ 2011 Management 2037 Joy Robinson South University The Lincoln Company follows a decentralized approach to management. The decentralized approach is when employees participate in setting goals‚ determining standards of performance‚ governing quality‚ and designing control systems. The decision making is not confined to top executives but throughout the organization. The lowest level managers and employees are empowered to make decisions. The employees
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Personality is a concept that we use continuously in our day-to-day routine‚ when dealing with people. We talk about people as having a good personality or a bad personality or arrogant and aggressive personality. Personality can be reflected in a person’s temperament and is a key factor influencing individual behaviour in organizations. Often the wrong type of personality of a superior proves disastrous in terms of worker unrest and protests. Salvatore Maddi has defined personality as: “Personality
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an organization. This article will examine how silo virus forms and what implications silo thinking has for an organization. In addition‚ this article will specifically concentrate on the approaches that managers need to have to reduce the negative impact of silo thinking on an organization. ’Silo virus’ describes the shortage of communication and common views across units that currently exist in the business or organizational communities(Schutz & Bloch‚ 2006‚ p. 32). Its name stems from the
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Organizational Metaphors Maria F. Shoemaker South University April 19‚ 2012 Organizational Metaphors The two metaphors that I am about to describe to you are machines and organisms. I am also going to note what each metaphor suggests about how humans and their behavior are perceived in the organization. I will also let you know the similarities and differences in the two metaphors. Also conclude on how the ability to switch between metaphors might enhance effective leadership and organizational
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