Summary Cadet Uniform Services started its business in the year 1974 in Toronto‚ Canada. Now‚ it has 275 employees and most of their workers are Customer Service Representatives (CSR). This company started their business with multiple services being provided to the customers. Services include picking up‚ cleaning‚ and delivering customer uniforms‚ as well as providing unique inventory control and also providing management services. They continued to provide excellent services to their customer for
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Brain-based learning started in the 1970s as a means to understand the interworking’s of the brain and how this would aid in education. This paper will review the advantages of brain-compatible learning environments by first discussing what brain-based learning consist of‚ the relationship between the brain and student learning‚ the advantages of brain-compatible learning environments‚ how these environments can be implemented‚ brain-compatible teaching methods and how we can measure the success of brain-based
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MAN-30055 International Business Strategies Integrative Case 8 Wikimart: Building a Russian Version of Amazon (pp. 436-439) Prepared by: Goh Peg Gie Lim Lee Pang Ng Lay Yen 14021369 14021371 14021381 Company Profile Let’s do an online trade site that any stores can display their products in without spending money on advertisement until they sell them. Maxim Faldin Kamil Kurmakaev In 2008…. 1. From an industry-based view‚ given the fragmented‚ rapidly growing nature of online retail space
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Model of Service Quality 2 2-2 Variations of the Gaps Model Five Service Quality Gaps Variations of the Gaps Model Six Service Quality Gaps Variations of the Gaps Model 13 Service Quality Gaps (Gaps Model gone wild) Chapter Conceptual Framework of the Book: The Gaps Model of Service Quality The Customer Gap (Sometimes referred to as Gap 5) 2 The Provider Gaps: Gap 1 – The Listening Gap not knowing what customers expect Gap 2 – The Service Design and
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1. Competitive advantage A distinctive competence is a unique firm-specific strength that allows a company to better differentiate its products and/or achieve substantially lower costs than its rivals and thus gain a competitive advantage. Resources are financial‚ physical‚ social or human‚ technological‚ and organizational factors that allow a company to create value for its customers. Company resources can be divided into two types: tangible and intangible resources. Tangible resources are something
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Collaborative Advantage: The Art of Alliances Alliances between companies‚ whether they are from different parts of the world or different ends of the supply chain‚ are a fact of life in business today. Some alliances are no more than fleeting encounters‚ lasting only as long as it takes one partner to establish a beachhead in a new market. Others are the prelude to a full merger of two or more companies’ technologies and capabilities. Whatever the duration and objectives of business alliances‚ being
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Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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Competitive Advantage: Question 1/2: A competitive advantage is a position that a firm occupies in its competitive landscape. Cost advantage Cost advantage A firm possesses a sustainable competitive advantage when it has value-creating processes and positions that cannot be duplicated or imitated by others‚ that lead to the production of above normal rents‚ in that it provides a long-term advantage that is not easily replicated. Sources of competitive advantage: Competitive advantage Competitive
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What‚ historically‚ have been Apple’s competitive advantages? Apple since its inception was driven by mission to bring easy-to-use computers to market. But during Sculley years (1985-1993)‚ Apple targeted low cost computer and forge an alliance with IBM for OS development on Intel platform‚ both of which didn’t bear any results. Spindler‘s (‘93-‘96) strategy to expand to international market gave short-term results‚ but did not help Apple in long term. Amelio (‘96-’97) decided to go back to premium
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Q4) what are the advantages and disadvantages to a firm of operating on a large scale? Economies of scale fall under microeconomics and are the cost advantages a business obtains due to expansion. As scale is increased they cause a producers average cost per unit to fall. Microeconomics (from Greek prefix micro- meaning "small" and "economics") is a branch of economics in which you study the behaviour of how the individual firms make decisions to allocate limited resources. Normally‚ it applies
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