The current issue and full text archive of this journal is available at www.emeraldinsight.com/0265-671X.htm IJQRM 24‚6 Bank service quality: empirical evidence from Greek and Bulgarian retail customers Eugenia Petridou‚ Charalambos Spathis and Niki Glaveli Department of Economics‚ Division of Business Administration‚ Aristotle University of Thessaloniki‚ Thessaloniki‚ Greece‚ and 568 Received September 2005 Revised February 2006 Accepted May 2006 Chris Liassides City Liberal Studies
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Running Head: Case Study: And the Award for the Best Commercial Goes To… CANADIAN ORGANIZATIONAL BEHAVIOUR Choudhry Shahid Nadeem Columbia College‚ Calgary Sid Horovitz (Facilitator) Assignment # 02 OCT‚ 17 2012 Case Study: And The Award For Best Commercial Goes To… Synopsis: P&G Canada is a subsidiary of the world’s largest consumer products company Procter & Gamble. The company is continuously looking on the best ways to adopt for its employees
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The Importance of Commercial Crime Insurance Executive Summary The current economic pressures that society faces has resulted in a steady increase in commercial crime. Internal theft‚ deception and fraud are just some of the examples that can and have damaged many businesses reputations. In light of the recent scandals that have taken place‚ such as Enron and WorldCom‚ companies must now consider crime insurance as a vital survival tool. Recent reports state that nearly one in three organizations
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countless public service announcements on texting and driving in my lifetime but by using such a strong visual that grasped my attention from beginning to end‚ Jerry Stoner was able to deliver the message that “Cell phones and driving don’t mix. Ever‚” very effectively. The PSA Distracted Driving Commercial uses pathos through their visual of a phone with a fuse connected to it and logos by using many facts before the phone bursts‚ by utilizing rhetorical appeals this commercial was able to convey
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How do major supermarkets keep and gain customer loyalty via online shopping? Introduction In this essay‚ the author will explore the customer loyalty issues in organisations. In the background of global economy and the knowledge-based economy ‚ many commercial enterprises are facing severe challenges. With the development of society and economy‚ the competition is becoming increasingly acute and fierce‚ some of large supermarket must to seek survival and development. "Customer focusing" is
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terrorist threat is to the commercial sector? Explain and justify your opinion In my opinion the terrorist threat to the commercial sector is a very real one which should not be overlooked. The commercial sector within the UK consists of a multitude of different industries that as a whole make up the UK economy‚ each industry conducts its business and trade by relying on the other to fulfill its supply and demand which is turn provides consumer confidence‚ that in itself is what the economy is based on
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OMO Television Commercial analysis Quách Quý Tôn – Code: 13 Kiều Thúy Vân – Code: 2 Lê Thị Mỹ Linh – Code: 43 In this consumer’s-rather-than-buyer’s market‚ the consumer’s power is increasingly intimidating. Besides trying to better the quality of the products‚ producers’ ultimate goal should be finding a way to get into prospects’ mind. Realizing this‚
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To Remove Commercials or Not: That is the Question On televisions‚ in the bus‚ on billboards‚ on the pages of the newspaper‚ in mall comfort rooms—these are where we can see advertisements posted or stationed. Advertisements are seen almost everywhere to reach its goal of publicizing a product to the viewing public. To attain as many people as possible‚ companies take the medium of television to advertise because it offers the best way to reach the greatest amount of people at one time‚ whether
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Business Law What is Business Law? Businesses interact in many and varied ways. To name just a few types of business transactions‚ there are contracts‚ mergers and acquisitions‚ leasing‚ etc. How these transactions are carried out is overseen by Business Law. Additionally‚ how businesses are formed is a large part of Business law. This area of law is very wide-ranging‚ although it deals primarily with defining the rights and responsibilities of businesses‚ rather than enforcing these laws. Because
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Question 1: Compare and contrast the strategic service vision of United Commercial Bank and El Banco. The strategic service vision entails four pillars‚ which consist of target market segment‚ service concept‚ operating strategy‚ and service delivery system. In essence‚ the pillars are utilized to improve or modify current services. The first pillar‚ target market segment is essentially the discovery stage. The point of this stage is to determine whom the company is serving and to whose needs
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