Major Research Project [For the partial fulfillment of requirement towards degree in Master of Business Administration (MBA)‚ 2009-11 of Devi Ahilya Vishva Vidhalay (DAVV)‚ Indore] On “An evaluative study on the factors influencing customer satisfaction in BIG BAZAAR in Indore” Guided By: Submitted By: Mr. Giriraj Godani Hareram chouhan MBA IV Semester
Premium Retailing Department store
Security Any business that operates online is going to be at risk from internet threats and because of this the business must ensure to implement security on its network systems. Businesses need to be able to show that they can keep customer information safe and secure‚ this will reassure potential customers and widen your market potential. Prevention of hacking- E-commerce sites need to be able to prevent hacking so as to keep both business and customer data secure. If customer data is stolen
Premium Computer security Theft Authentication
relating to Customer Expectations and the ways in which organisations can ensure that these expectations are consistently met or exceeded The UK is in a recession and business are getting hit hard‚ people are no longer spending as much money as they once did on luxuries (fool‚ 2012) like going out or away for a short break. Companies need to adapt to this market so that they can continue to be in this market‚ the way that companies can adapt is by offering the best service for customers as possible
Premium Customer service Sales Customer
INSERTION:- “ ATTACHMENT OF THE LEAVES TO THE STEM OR BRANCHES” TYPES OF THE INSERTION:- 1. CAULINE:- “IN THIS TYPE LEAVES ARE PRESENT ON THE MAIN STEM” e.g SUN FLOWER (Helianthus annus ) 2. RAMAL:-“LEAVES ARE PRESENT AT BRANCHES”e.g SHEESHAM (Dalbergia sisso ) 3. RAMAL AND CAULINE:-“LEAVES ARE PRESENT ON BOTH MAIN STEM AND BRANCHES” TYPES OF LEAVES (BASED ON LAMINA):- 1.SIMPLE LEAVES:- “LEAVES HAVE ONLY ONE PIECE OF LAMINA” e.g. MANGO ‚ DALBERGIIA SISSO 2.COMPOUND LEAVES:-“IN
Premium Plant morphology Leaf
E-Commerce and Travel/Tourism Issues and Challenges Hannes Werthner EC3 – E-Commerce Competence Center‚ Vienna IFITT Context • Globalization (alliances - mergers) and differentiation complexity • Convergence (also industries) and „cross overs“ • Information economy – importance of digital products and information as integral partof economic activities (Bell 1973‚ Tapscott 1998) • Network economy – growing interdependencies among (economic) actors with network e ffects (Kelly 1999)
Premium Tourism Paris World Tourism Organization
MEASURING CUSTOMER SATISFACTION Measuring Customer Satisfaction James Brown Keller Graduate School of Management Quality Management GM588 Professor Robert Lee Mar 20‚ 2011 Measuring Customer Satisfaction As we move into a huge global business environment we find that the need has become much greater to measure and track customer satisfaction. This measurement is a relatively new concept being adopted throughout the business community. It was stated in the Harvard Business Review that
Premium Questionnaire Customer service Customer
Evaluation of Market Potential 3 E Commerce Industry Overview in Thailand: 4 Demographic 4 Internet Usage 4 Internet 5 Access to Internet 5 E Commerce Business Models: 11 Internet Retail: 11 Intermediaries (3rd party market place): 11 General and vertical classifieds: 11 Lead Generation (Comparison Shopping): 11 COMPETITIVE LANDSCAPE (Top 10 E Commerce Website) 12 Weloveshopping: 12 Dealfish 13 Tarad.com 14 Pramool 15 Notable E Commerce Startups: 16 Priceza 16 Lazada
Premium Electronic commerce Online shopping Retailing
Opportunities and Threats about my business (E-Commerce) Strengths Ability to compete with other companies global and locally -Implementing an e-commerce business solution allows companies to expand their customer base to a global level without considerable time or expense. Specialization and niche selling -The larger customer base created by online sales allows e-tailers to specialize in certain niche products that could not support a more traditional business model. Low overhead cost
Premium Electronic commerce Marketing Business
Part A 1. A company may choose to separate their online operations into a new company for a number of reasons including: the expected volume for the e-business is large‚ a new business model must be designed separate from the limitations of current operations‚ the company can be created without relying on current operations‚ and the online company is given the freedom to develop new partnerships‚ attract new talents‚ create their own prices‚ and raise extra funding. There are several benefits
Premium Supply chain management Advertising Strategic management
1: Overview of Electronic Commerce Learning objectives Define the term E-commerce Identify different categories of E-commerce Explain the characteristics of e-commerce Describe the role of intelligent agent and software agent in e-commerce environment State the benefit of e-commerce to customers‚ society and business organisation Explain the technical and non-technical limitation of e-commerce 1.0 Definition of Ecommerce Definition of Commerce1: Commerce is the whole system of an
Premium Electronic commerce Agent