[pic] JUNE 2010 THE HUMAN RESOURCE IN HOSPITALITY Instructions to candidates: a) Time allowed: Three hours (plus an extra ten minutes’ reading time at the start – do not write anything during this time) b) Answer any FIVE questions c) All questions carry equal marks. Marks for each question are shown in [ ] 1. a) Describe the main points that are covered in the seven point plan during the selection procedure of new staff in the hospitality industry. [10] b) Construct an
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RECOMMENDATION It is obviously that human resources are the firm foundation for every enterprise to develop rapidly and in a sustainable manner. Every staff member is seen not only as an asset but also as the most precious source of capital because they are the ones who implement business strategies and maintain the relationship with customers‚ ensuring the Bank’s success. However‚ so as to recruit qualified and talented employees is not an easy task. Not to mention‚ because recruiting and training
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and supervisors tend to be concerned to motivate the employees to work hard and effectively‚ thereby‚ the organization objective can be achieved though great performance from the workforce. Performance appraisal is an important part of performance management‚ which could be considered as one of the essential tools that can be used to manage performance. Performance appraisal‚ as suggested‚ is the process by which the performance‚ potential and develop needs of individual worker is recorded. Through
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Effective Performance Appraisals Latoya Cannon BUS303: Human Resource management Instructor: Gwnedolyn McCants-Allen April 24‚ 2013 A performance appraisal helps with developing information on an employee‚ which will help determine if the objectives that were set forth have been met‚ and what needs to be improved to help with the success of the company. This evaluation happens once a year to help the employer determine whether or not an employee is a great asset for the company. Performance
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Situation: 1. Human Resource Manager of PepsiCo’s Possible Reasons for Cessation of Employment 1. He/she got a better offer from the competitor company. That offer can be more salary or an upper position than PepsiCo. 2. Conflicts between management and HR Manager regarding a company issue or conflicts between employees and HR Manager. 3. Changes in his/her life situation. If he/she is married or had a baby‚ and the salary and benefits no longer support your needs‚ he/she has to find a better
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CHAPTER 4 JOB ANALYSIS AND THE TALENT MANAGEMENT PROCESS 159 RECRUITING IN EUROPE John graduated from a British university with a degree in human resource management; it was ihere that lie met Marie‚ a French Erasmus student. Marie had wanted to go back home‚ so |ohn had secured a fob in a recruitment agency in Marseille‚ France. The agency‚ headquartered in Barcelona and Madrid (Spain)‚ Talent Spotting Spectrum (TSS)‚ is a human resources consulting agency specializing in the recruit_
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on the strengths and weaknesses of its approach to managing human resources. Your answer should include reference to at least the following issues: A discussion of the links between corporate strategy‚ HR policy and management practices at the workplace level; Link btw corporate strategy‚ HR policy (those that support the corporate strategy. How does the branch manager implement HR policies to support the strategies?) & management practices at operational level. The underlying theories (rationale
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employees have pride in what they do‚ intrinsically motivated and want to do the right thing. Describe the employee’s attitudes and view of the “toxic net” approach. Hatred‚ want a union‚ need extra payment‚ I shall shut up‚ I will soon quit‚ this doesn’t feel right‚ psychologically withdraw. What does management get from using the purity approach? Free productivity‚ relationships and team-spirit‚ a company spirit‚ dedication out of employees‚ less management‚ more time to lead and work
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Applied Management Project (BSS000-6) Performance Management Submitted by Student number: Acknowledgement: First of all I would like to thank the Almighty God for providing me with the ability‚ strength and good health I have gained throughout the writing of this project. Apart from my efforts‚ the successful completion of this report mainly depends on the support and guidelines of many others. I take this prospect to convey my appreciation to the people who have been influential
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STUDENT’S NAME : SUHAIMI BIN MOHD SALIM I/C NO : 790717-14-5311 PROGRAMME : EXECUTIVE BACHELOR IN MANAGEMENT CLASS DATE : 24‚ 25 NOV& 2 DEC 2012 INTAKE DATE : NOVEMBER 2012 MODULE : HUMAN RESOURCES MANAGEMENT TRAINER’S NAME : TUAN HAJI ABDULLAH BIN ABD. JAMIL CENTRE : IGE BANGSAR OVERALL MARK (Fill up by Trainer) | | | |QUESTION |MARK
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