*1) SCM Core Processes Supply chain management (SCM) – Planning and control of all activities across the supply chain—a network of companies that buy‚ produce‚ move‚ store and transform materials into finished products and services for eventual consumption by the end-user (customer). **Supply Chain Core Processes** Five Core processes Plan – The strategic design (production process selection‚ location‚ staffing). Source – Select suppliers (quantity‚ quality‚ cost‚ and delivery). Make – Transformation
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Customer Relationship Management Report Ritz Carlton Table of Contents Title Page Introduction ----------------------------------------------------------------------------- 3 Literature Review----------------------------------------------------------------------- 3 Methodology------------------------------------------------------------------------------ 4 Critical Analysis------
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1 Organization Details 4 2 Vision‚Mission‚Philosophy 5 3 Plant Locations 6 4 Product Line 7 5 Competitors 15 6 Raw Material Required 16 7 Manufacturing Process 17 8 Promotion Strategy 23 9 Distribution Details 24 10 Customer Detail 26 11 Supply Chain Management 27 12 References 30 Organization Detail Name: Nirma Limited‚ Inception of Nirma Nirma is one of the most recognizable Indian brands. Its story is a classic example of the success of Indian entrepreneurship in the
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Concept of Supply Chain Management Originating and developing in the manufacturing industry‚ Supply Chain Management (SCM) synthesizes to some extent the core concepts of Just-In-Time delivery (JIT)‚ Logistics Management‚ Total Quality Management (TQM)‚ Business Process Redesign (BPR)‚ etc. According to Christopher (1992)‚ the supply chain is “the network of organizations that are involved‚ through upstream and downstream linkages‚ in the different processes and activities that produce value in
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What is the right supply chain for your product ? A question was asked by Marshall L. Fisher in his article on the topic. The article also titled‚ “What is the Right Supply Chain for Your Product ?”‚ was published in March-April 1997 in the Harvard Business Review. The question was raised due to various improvements on supply chain has been done‚ but still it’s performance has never been worse. In some cases‚ costs have soar to unprecedented levels. It seems‚ new ideas and technology implemented
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Improving the supply chain performance moldovan vasilie ‚ MD mail : moldovan@artelecom.net Table of Contents Abstract ..............................................................................................................3 Short description of the company ....................................................................
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e-Business and Supply Chain Management: An Overview and Framework1 Forthcoming in Production and Operations Management special issue on e-Business and Supply Chain Management M. Eric Johnson Center for Digital Strategies Tuck School of Business Administration Dartmouth College Hanover‚ NH 03755 www.tuck.dartmouth.edu/digitalstrategies m.eric.johnson@dartmouth.edu phone: 603-646-0526; fax: 603-646-1308 Seungjin Whang Global Supply Chain Management Forum Graduate School of Business Stanford
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Supply Chain Management of a Service Organization (Insurance Company) – By Roshan Collas ----------------------------------------------------------------------------------------------------------------- Assignment 01 You have been recently appointed as the supply chain consultant to a company (Choose a local organization that you work with or one which you are familiar with. The organization may be any type of company offering a product or service being sold locally or internationally).
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ECCO A/S – Global Value Chain Management Issues: * ECCO’s supply chain with production and assembly across the world driving long lead times. * Raw material residing in Europe yet tanneries located in the Netherlands‚ Thailand‚ & Indonesia. * Production and market expansion in China. Impacts: * ECCO’s supply chain has a supply chain that has their production & assembly sites established in countries far away from their distribution/retailer divisions. This could cause Inventory
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Define the term customer relationship management. What has caused this definition to change over the past twenty years? Customer relationship management is also known as CRM which is widely used in companies to reduce costs and increase profitability by increasing customer satisfaction. The overall goals are to find‚ attract‚ and win new clients‚ retain those the company already has and reduce the costs of marketing and client service. I came across an article and found that CRM became more popular
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