Supply Chain Management- Paint Industry By: Purvi Mehta Abstract The purpose of this paper is to outline the importance and benefits‚ paint industry can achieve through supply chain integration. These benefits are primarily in the area of achieving superior customer service and operating with lower working capital. A three level framework for achieving the integration has been proposed which is in the form of structural integration‚ process integration and performance integration. The paper also
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Framework for Customer Relationship Management Introduction: This article explores the plethora of literature available on CRM and relationship marketing and emphasizes the need for a single‚ process-based framework that helps in making a comprehensive CRM strategy followed by its successful implementation. The objective is to highlight CRM’s role in enhancing customer value and
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growth in the 1990ies and cemented the position as global recognizable brand. The increased international focus created strains on the supply chain‚ which was consider inadequate to cater efficiently to the organization and the rapid changes consumer demands . As a consequence of the afore mentioned supply chain problem Nike faced inefficient inventory management‚ problems in flow of goods and poor demand forecasting capabilities. In addition Nike was facing though competition in Asia‚ which as
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A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IN SELECTED COMMERCIAL BANKS IN TAMIL NADU INTRODUCTION This aim of a business concern is to get profits. This concern works for a business having a long-term approach towards satisfying customer needs. Customer retention is the purpose of their business. The trend in marketing towards building relationships with customers continues to grow and marketers have become increasingly interested in retaining customers over the long run. Building
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HP-LOGISTICS AND SUPPLY CHAIN MANAGEMENT: HP is an American multinational computer hardware‚ software and services corporation headquartered in Palo Alto‚ California‚ United States. It provides products‚ technologies‚ software‚ solutions and services to consumers‚ small- and medium-sized businesses -SMBs and large enterprises‚ including customers in the government‚ health and education sectors.The company was founded in a one-car garage in Palo Alto by William (Bill) Redington Hewlett and Dave
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profitable customer relationship with CRM Introduction CRM is the essential part of modern business management. CRM has received a lot of attention and come to occupy a central place as a vital strategy in organization. The ultimate purpose of CRM in any organization is to increase profit. In case of CRM this achieved mainly by providing better services to the customer than the competitors. Traditionally‚ customer service centers have always been regarded as cost centers. In the 80s‚ customer care was
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PROJECT MANAGEMENT IN BIOTECHNOLOGY AND PHARMACEUTICAL INDUSTRY In today’s competitive world‚ if an idea is not converted into product in time then the idea will never be successful. What makes an idea successful? A well executed Idea or thought is a successful Idea. The process of execution of an idea from its inception into a final product is called project management. Project management is one of the hot career options with the growing competition. Project management involves planning‚ organizing
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such as transportation and procurement. ANSWER: False‚ Page 69 7. The mathematical calculation of the point of equality between systems under analysis is used for short-run/static analysis. ANSWER: False‚ Pages 61-62 8. To hold down distribution cost‚ the lowest cost carrier should always be used. ANSWER: False‚ Page 64 9. The inverse relationship that exists between the cost of lost sales and inventory costs is the inventory effect. ANSWER: True‚ Page 55 Multiple-Choice 10. Ensuring
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MANAGING THE SUPPLY CHAIH SHASHANK BHOJE COVENTRY UNIVERSITY TABLE OF CONTENTS 1. INTRODUCTION 3 2. SUMMARY 4 3. MAJOR CHALLENGES 6 4. STEPS TAKEN TO ENCOUNTER CHALLENGES 8 5. CONCLUSION
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SUPPY CHAIN RISK MANAGEMENT In the globalizing world as for the changing demands of customers are flexible manufacturing and supply chain issues are increasingly important in recent times. Supply chain management‚ from the stage of procurement of goods and services‚ production and up to reach the final consumer‚ covering the whole process is a set of a ring. From the perspective of business processes‚ supply chain‚ includes many areas such as; sales process‚ production‚ inventory management‚ procurement
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