Test EEPB463‚ Semester 1 2012/2013 COLLEGE OF ENGINEERING PUTRAJAYA CAMPUS TEST SEMESTER 1 2012 / 2013 PROGRAMME : B. Eng Electrical Power (Honours) SUBJECT CODE : EEPB463 SUBJECT : High Voltage Technology DATE : 11 July 2012 TIME : 12.15 pm – 1.15 pm (1 hour) Name: Q1 Q2 ID No.: Q3 Section: Total INSTRUCTIONS TO CANDIDATES: 1. This paper contains THREE (3) questions in SEVEN (7) pages. 2. Answer all questions. 3. Write all answers
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IntroductionNowadays‚ many medium sized service companies have appeared in our market society. What factors have led them to success? Of course‚ the most important one is doing as best as they can on customer service. Customer service is not only a quick table wipe and a glass of ice water. There are many mechanisms to control it. In this essay‚ I am going to describe the importance of customer service‚ and then I am going to talk about how customer service works in the system. Follow that I want
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Most anyone will agree that customer service is one of the most important parts of your company ’s overall strategy to conducting business. Without customers you really don ’t have a business. Every company either has or thinks it has good customer service. However‚ if certain steps are not taken to ensure this‚ the reality of their situation is often far worse than their current perceptions. Customer feedback is an excellent way to track and measure your level of service. You should not only benchmark
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2013 ELE 402 HIGH VOLTAGE TECHNIQUESAPPLICATIONS OF INSULATING MATERIAL IN POWER TRANSFORMER APPLICATIONS OF INSULATING MATERIAL IN POWER TRANSFORMER Insulating fluids (gases and liquids) provide insulation between phases and grounded parts of electrical equipments. These also carry out heat from the windings of the electrical equipments However‚ solid insulating materials
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Explain Hall’s low and high context cultures and Hofstede’s cultural dimensions and discuss the relevance such theories have in developing appropriate business relations with other cultures. Your answer should also evaluate criticisms encountered by their respective cultural frameworks. Justify your answer with specific business related examples. This essay will be discussing‚ Halls theory of High and low cultural context and Hofsted’s cultural dimensions will also be discussed‚ along with their
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Feb 2013 Lesson 3.10: Facilities Engineering Introduction Key Element of the DOD Acquisition Process Facilities Engineering is a key element of the DOD acquisition process. This discipline encompasses a variety of functions that focus on the life cycle design‚ construction‚ and maintenance of military installations‚ facilities‚ civil works projects‚ airfields‚ roadways‚ and ocean facilities. Providing and Maintaining Critical Infrastructure Facilities Engineering provides and maintains the critical
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21 January 2015 Customer Service Matters Introduction Organizations are complex collections of various groups working toward the same common goal. In order to create the effective use of limited resources and to focus on stated goal‚ organizations’ structures are established. The most common structure‚ Functional Structures‚ have 3-5 levels each with their own specific responsibility and expectation. The most commonly recognized levels include the following: Human Resources (Hiring employees
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more progressively passed back to the suppliers (Reinecke‚ 2007). As a result‚ the supplier selection process becomes a remarkable amount of a company’s financial resources. At the same time‚ companies also would like to see considerable benefits from contracting with suppliers who can propose high values. It is easy to find a supplier everywhere; however it is hard to distinguish who are already prepared to enter into the competition seriously and who is the best of it with such plenty of supply chain
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entertainment machines that generate both harmless leisure and the high levels of consumption and production that are the basis of the World State’s stability. Soma is a third example of the kind of medical‚ biological‚ and psychological technologies that Brave New World criticizes most sharply. It is important to recognize the distinction between science and technology. Whereas the State talks about progress and science‚ what it really means is the bettering of technology‚ not increased scientific
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Eng. Opt.‚ 2002‚ Vol. 34(5)‚ pp. 461–484 ARCHITECTURAL LAYOUT DESIGN OPTIMIZATION JEREMY J. MICHALEKa‚*‚ RUCHI CHOUDHARYb and PANOS Y. PAPALAMBROSa a Optimal Design Laboratory‚ Department of Mechanical Engineering‚ University of Michigan‚ Ann Arbor‚ Michigan 48109-2125‚ USA; bCollege of Architecture and Urban Planning‚ University of Michigan‚ Ann Arbor‚ Michigan 48109-2125‚ USA (Received 28 August 2001; In final form 26 February 2002) This article presents an optimization model of the
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