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    department it could potentially throw off the accounting books of a company. Having correct accounting books makes it viable for a company to progress forward and make changes in the company to be more profitable. A manager of the waste treatment facility for the city of Columbus Park‚ Illinois is in the process of preparing an annual expense budget for the upcoming year. Her plan is to over budget the department on purpose in case additional costs occur. Her logic is that the city controller usually

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    Implement Customer Service

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    IMPLEMENT CUSOMER SERVICE STANDARDS Section-1 Introduction-As a leading financial services organization Zurich has a diverse range of businesses and a wide variety of customers. However‚ one of the things all our businesses have in common is confident and talented people who deliver the best products‚ service andsupport.Zurich provides an excellent platform for those who want to succeed and gives recognition. One approach to business is to develop a product and then look for customers. This case study

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    of the cinema. With the company’s experience over 20 years‚ PT. Nusantara Sejahtera Raya certainly understands what its customers want. High efficiency and effectiveness for people during this era of all mobile must crave a thought and practical action. For the PT. Nusantara Sejahtera Raya not only sells just the quality of films but also keeps up with technology to provide better service in the future. 1.2. Situation Analysis These days‚ watch a movie has become a lifestyle for people

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    McDonald’s customer services i. Introduction McDonald’s is the largest chain of fast food Corporation in the world‚ has become a global most valuable brands. The business began in 1940‚ with a restaurant opened by siblings Dick and Mac McDonald in San Bernardino‚ California. Is the world ’s largest chain of hamburger fast food restaurants‚ serving more than 58 million customers daily. In addition to its signature restaurant chain‚ McDonald’s Corporation held a minority interest in Pret A Manger

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    Report on Customer Service

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    CASE STUDY: CUSTOMER SERVICESERVICE ENCOUNTER” Teacher John O’Grady Tammy Clarissa 24 March 2011 Contents Executive Summary 3 Introduction 4 Service Encounter 5-6 * Types 6-7 Conclusion 8 Bibliography 9 Executive Summary These days‚ services are very commonly sought. For a business‚ if one has good service towards its customers‚ it will surely gain repeat business‚ loyalty and thus‚ built relationships with their customers. Service encounter is mainly

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    Customer Service Strategy

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    Customer Care Strategy | May 9 2013 | | “Success through Customer Care” | Contents 1. Introduction......................................................................................................3 2. Standards........................................................................................................5 3. Complaints/comments System……………………………………………………6 4. Aim are our Strategy.................................................................

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    High Noon

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    For my at home movie I watched Hang em’ High directed by Ted Post. It is considered a spaghetti western that was made in America. In comparison to the film we watched in class‚ High Noon directed by Fred Zinnemann. These two westerns had many similarities and differences. From differences in how the movie was actually shot‚ to the similarity of how both of the main characters are loners‚ these two movies connect all over on many different levels. High Noon was the story of a very brave man‚

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    High School

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    High School Forever After reading this article I thought to myself that this is exactly what high school sounds like it is just a social combat‚ some people are already on the top and do not have to try and others try to climb to the top but never make and some just stay on the bottom they do not even make an effort to climb. I know that in adolescence us teenager try to find out who we really are and to be able to define ourselves and according to the article high school is one of the hardest

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    Quality customer service

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    PROJECT 1 Reasons for customer service problems include the following: 1. Not listening to or collecting information from customers. It is surely self-evident that listening to the customers is fundamental to providing a high level of customer care. Self-evident it may be‚ but surprisingly few organisations and individuals possess and use good listening skills. People are all so very different. We come from such a wide variety of backgrounds and cultures.  We all have different ways of thinking

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    Customer Service Skills

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    CUSTOMER SERVICE SKILLS 09/26/2012 PRESENTED TO WENDY HORTON CUSTOMER SERVICE CLASS PREPARED BY TYNITRIA JOHNSON Customer service is a very important factor in today’s society. Customer is any relationship‚ conversation‚ or interaction an employee has with a customer. Good customer service is the key to a successful business. I learned some things out this class that are relevant to me. I can use them throughout my career. I interviewed three people‚ as following‚ for this

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