Apply quality function deployment model in after-sales service improvements: case company X Logistics Master ’s thesis Ye Tian 2011 Department of Business Technology Aalto University School of Economics Abstract This study is to apply the quality function deployment (QFD) model in the Chinese heavy construction equipment market to improve the after-sales service. The main objectives of this study are to find out how to translate the customers’ needs into technical measurements by this
Premium Quality function deployment Service system Service
were found all along the Nile. The Egyptians were skillful farmers. They knew the Nile would flood each year and bring new life and rich grain. The Nile’s flooding was expected and left rich new deposits of mud for new crops‚ making irrigation easy to plan. A basic irrigation system allowed the floodwaters to flow gently into each field‚ cleansing and renewing the earth each year. Egyptian people would then look to nature to explain the unexplainable. Egyptian gods were depicted as wise‚ caring‚ predictable
Premium Ancient Egypt Ra Egypt
legitimate part of the international community as well as their delayed entry into World War II‚ which resulted in the deaths of tens of millions of Russians. After the war ended‚ these grievances ripened into an overwhelming sense of mutual distrust and enmity. Postwar Soviet expansionism in Eastern Europe fueled many Americans’ fears of a Russian plan to control the world. So‚ U.S. adopted “containment” defense strategy Two strongest countries in the world‚ and they didn’t want to war‚ so the National
Premium Soviet Union Cold War World War II
Before and After It is Death that consoles yea‚ and causes our lives. “The Death of the Poor” Charles Baudelaire What was a firm stone before magically transformed into two birds that immediately flew away. They had been caged in the stone for years and could finally obtain freedom. The old one immediately fell dead and got rid of all the sufferings she had had before. The young one flew away searching for a new life. But sometimes life plays bad tricks; a stone fist is always stronger than separate
Premium Hatred Hair
1. What is the author’s main theme? In Chapter 3 “The Visible and Invisible Worlds of Salem” in After The Fact the author discussed how “Over the past few decades historians have studied the traumatic experiences of 1692 in great detail”(52). The author talks about the Salem outbreak in New England and how bewitchment was related to New England villages. The author also discussed in the chapter what social factors contributed to those accused of witchcraft in Salem. The author described this period
Premium Salem witch trials Witchcraft
As I intend to extend my expertise beyond technology consulting and enhance my decision making abilities towards management perspective‚ I look forward to a career in business consulting post management education. I strongly believe MBA is imperative at this juncture to develop strong business acumen so that I can look forward to an interesting role as business consultant with a focus on customer strategy and marketing. My bachelor’s degree in Engineering from Osmania University‚ India
Premium Management Management consulting Strategic management
much in hope and expectation.” Many times in life we end disappointed to the point we see no hope in tomorrow and often view ourselves as failures. Disappointments are tools that God made for us to lead us to our path and make us who we are today. “Graduation” by “ Maya Angelou” teaches us a story of life and how it can be disappointing at times‚ Angelou uses a diploma as a sign of victory and success but her feeling does not last that long. Maya used in her article many writing strategies to make it
Premium High school Debut albums English-language films
------------------------------------------------- Extension1 After the Bomb Creative: ------------------------------------------------- As soon as I opened the door the stench of overcooked vegetables‚ overuse of hand sanitizers and urine overwhelms me. Most assume that I would be used to the smell by now‚ but one thing I can never adjust to is the odor of a nursing home. I check in at the front desk and make my way to room 108‚ to see my beloved father. Hearing the sound of the old wooden door
Premium Tears Hand Face
Julianne Milani May 31‚ 2012 Period 2 Graduation In 5th grade I never wanted to leave Wolcott. I thought middle school was just filled with mean teachers‚ more work‚ and mean kids. I guess I was just stereotyping because that’s not at all what it had turned out to be. When I first walked through those doors to Sedgwick I was feeling a whole mix of emotions like happy‚ scared and excited. In 6th grade everyone still had their groups they hung out with in elementary school and we barely talked
Premium Educational years Middle school High school
Life after death Buddhist Point Christian • Buddhism teaches that humans are trapped in a repetitive cycle of birth‚ life‚ death and rebirth. Reincarnation (many lives) vs. one single life (Contrast/difference) Or‚ Both teach life after this one (compare/same) • CHRISTIANITY – stimulus 5d‚ “I believe that when the body dies‚ the soul lives on in a new life” • . • Christianity has historically taught that everyone has only a single life on earth. • Each successive rebirth may be into
Premium Buddhism Reincarnation Life