Report On Customer Service in Telecom Sector (A case study on Banglalink) Course code: BUS 214 Course Title: Business Communication Submitted to Mr. Tanvir Ahmad Torophder Course Instructor Submitted by Group Name: The LEGENDS of BBA |Name |ID |Md. Ahadujjamanrony 1001010131 |Faglul Karim Raihan
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is a business simulation with the sole objective of help you make decisions based on understanding the systematic linkages between operations in an organization as they pertain to the four components of the balanced scorecar Case: Sentra a) What were the key points that were critical to survival in the exercise? Forecast target for each measures which provides specific targets for assessing progress along the business unit’s strategic trajectory. Formulation of a basic business plan
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many positive and negative customer service experiences. Customer service (ch.1 pg. 6) can be defined as “The ability of knowledgeable‚ capable‚ and enthusiastic employees to deliver products and services to their internal and external customers in a matter that satisfies identified and unidentified needs.” In other words‚ it is the ability of a company and its employees to supply their customers’ wants and needs. Some organizations have well developed customer services departments‚ while other are
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TB00417 The Southwest Spirit Customer service far beyond the norm in the airline industry was not unexpected at Southwest and hadits own name—Positively Outrageous Service. Some examples of this service included: a gate agentvolunteering to watch a dog (a Chihuahua) for two weeks when an Acapulco-bound passenger showedup at the last minute without the required dog crate; an Austin passenger who missed a connection toHouston‚ where he was to have a kidney transplant operation‚ was flown there by a
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Prison Term Policy Recommendation Paper University of Phoenix Criminology/ CJA 323 May 30‚ 2007 Prison Term Policy Recommendation Paper The crime of armed robbery is an offense that deserves punishment. Should that crime be subject to double the maximum prison term‚ or could the offender be rehabilitated? Individuals who purposely commit violent acts of robbery on innocent victims should not only receive double the maximum prison term‚ but those individuals should be made to compensate
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Taisha McKinney MAR 2305 What Do You Think Now? Chapter 3‚ Page 53 1. What are sure-fire techniques for providing superior customer-service? The sure-fire techniques for providing superior customer-service are the mindset that defines each company’s culture. It is pervasive‚ visible to others‚ and everyone’s responsibility. It also requires organizations to keep the basic company functions in superior shape so that CSRs do not get bogged down with cleaning-up problems‚ correcting errors
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2) What are some voice qualities that can affect message meaning? Message interpretation is often affected by the sound or quality of your voice. The variations in your voice quality can help encourage customers to listen (if have a pleasant voice and accompanied with a smile) or discourage them (if it is a harsh-sounding)‚ depending on their perception of how your voice sounds. Such qualities can be a problem because others are less likely to listen to or interact with you if your voice quality
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advertised though their customers and their experience Service * Their main priority is to keep a high quality customer service where not only the coffee is premium but they want the overall experience to be extra ordinary. Support activities: Infrastructure: * The support systems they use to maintain their daily operations. This includes laws and regulation their interaction with government‚ finance Human resource management * They have many policies about how to treat each
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POLYGAMY IN ISLAM‚ AND MUHAMMAD REGARDING THE SAME. ARGUMENTS POSED IN DEFENSE OF ISLAM: Polygamy means a system of marriage whereby one person has more than one spouse. Polygamy can be of two types. One is polygyny where a man marries more than one woman‚ and the other is polyandry‚ where a woman marries more than one man. In Islam‚ limited polygyny (up till four wives) is permitted; whereas polyandry is completely prohibited. RESPONSE: I agree with your definitions. ARGUMENTS: ”Qur’an
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Wrap Wrap & Roll www.wrap-and-roll.com Team GirlSix: Gi LOGO Contents Introduction The 4Ps-Product The 4Ps-Place The 4Ps-Price 4Ps The 4Ps-Promotion Conclusion Company Logo Introduction-Service Product Company’s service products: www.themegallery.com Introduction-Brief history 2006 The 1st Wrap & Roll Restaurant on Hai Ba Trung St established by Nguyen Kim Oanh Oanh 2007 Develop into into Wrap & Roll chain including- 6 Restaurants & Food
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