1. How does Harley-Davidsonbuild long term customer relationship? As a company who sold more than 900‚000 units of motorcycle‚ Harley Davidson must be made a very good relationship with its customers‚ especially the long-term customers. We all know that Harley-Davidson users are not only men‚ but also women. Even in some products‚ they make teenagers ride them too. So that‚ the company needs to keep their relationship in the right ways. In a case‚ Harley-Davidson Company builds a good relationship
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Identify Harley ’s strategy and explain its rationale. Harley is a globally recognised brand firmly associated with large motorbikes with a historic emphasis on style‚ individuality and freedom rather than on technology‚ speed or sports. From a segmentation view they belong in the heavyweight motorcycle market and are particularly strong within a sub-segment of super heavyweight. Their bikes are strongest in the Cruiser motorcycle segment‚ feature in the Touring bikes segment (focus on their style
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I) Problem/Issue Statement: Harley Davidson‚ a highly distinctive motorcycle company whose success was built on its brand image‚ may have reached the pinnacle of its growth in the late 1990s and early 2000s. The combined effects of a market focus on a narrowing demographic group‚ the difficulty experienced in gaining market share in Europe‚ and short-term forecasting problems led to the concern of the company’s future. II) Alternatives: a) Status-quo b) Focus on building the Buell name brand
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1. Explain how Talon helps Harley-Davidson employees improve their decision making capabilities. Talon is Harley-Davidson’s proprietary dealer management system. Talon handles inventory‚ vehicle registration‚ warranties‚ and point-of-sale transactions for all of Harley-Davidson’s dealerships. The system helps improve decision-making capabilities by offering an enterprise wide view of operations‚ sales‚ and expenses. The system automatically generates part orders‚ taking much of the guesswork out
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Harley-Davidson: Fortune 500 Company The Hogs‚ Inc. David Deubner Yvonne James Sandra Jones Giovanni Legaspi Julie Orton Florida State College at Jacksonville MAN3240 October 21‚ 2009 The history of Harley-Davidson is an incredible story of four young men in Milwaukee‚ who experimented with internal combustion in a 10x15 little shed with the words Harley-Davidson Motor Company inscribed on the front. Not only did they not burn down the shed but they created a business
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Harley-Davidson‚ Inc. Contents Introduction Problem Statement Supply Management Strategy Project Scope Project Execution Software Vendor Finalists Recommendations 2004 Update References Introduction Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. Founded in 1903 in Milwaukee‚ WI‚ Harley just celebrated its 100th anniversary with a series of events around the world that culminated in hundreds of thousands of motorcyclists
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Harley Davidson’s Supply Chain Improvement Excerpted from Operations Management: Creating Value Along the Supply Chain by Roberta Russell and Bernard Taylor pp. 420-421 In the early 1980’s Wisconsin-based Harley-Davidson Motor Company‚ the country’s largest manufacturer of motorcycles‚ was struggling to survive. Faced with an onslaught of sever competition from Japan and failing new products‚ … Harley-Davidson was challenged to remain profitable. However‚ not only did Harley-Davidson survive
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Harley-Davidson‚ Inc: Identifying eBusiness Risks and Related Assurance Services for the eBusiness Marketplace. Copyright © 2006 by Pearson Education‚ Inc.‚ Upper Saddle River‚ NJ 07458. TABLE OF CONTENTS Risks Involved For Harley Davidson Since Integrating E-Business Into Its Supply Chain Management System 2 Internal Controls Which Harley Davidson Can Implement To Mitigate The Risks Identified And How Best Can These Controls Be Audited 5 Business Risks For The Harley Davidson’s Business Partners
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Harley Davidson Motor Company: Enterprise Software Selection (Case analysis) Case description “This case focuses on a change program and selection of an enterprise software vendor. The decision of which partner to choose to help the company change the way it purchased raised fundamental tensions within the company”. Question 1 Consider Exhibit 10 on page 22 of the case; does it include the factors you consider most important in the selection process? Which factors would you be inclined to weight
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VIII. EVALUATION & CONTROL 20 A. CURRENT INFORMATION SYSTEM 20 B. CONTROL MEASURES 20 BIBLIOGRAPHY 21 Strategic Audit of Harley Davidson Inc. I. Current Situation A. Current Performance In 2007‚ GDP ended at 3.1% in America and 2.1% in Eurozone; and is expected to drop further during 2008. According to Jim Ziemer‚ Chief Executive Officer of Harley-Davidson‚ Inc.‚ “these are challenging times in the
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