Geshana Nadesan Student No: PYC 3705 Transformative Encounters Assignment 02 CONTENTS PAGE Geshana Nadesan Student No: PYC 3705 Transformative Encounters Assignment 02 --------------------------------------------------------------------------------------------------------------------- 1) Introduction I chose to conduct my interview with the non profit organisation “Focus on the Family”. As an employee and also having conducted my first assignment at Focus
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Sample Service Encounter Journal Entries We all have a number of such encounters each week‚ including (but not limited to) restaurants‚ banks‚ airlines‚ dry cleaners‚ doctors‚ dentists‚ libraries‚ photographers‚ tutors‚ travel agencies‚ theaters‚ pest control agencies‚ phone companies‚ automotive mechanics‚ insurance companies‚ attorneys‚ accountants‚ and copy centers. Those doing this assignment are to keep a “journal” of your service encounter experiences. The purpose of the journal is to identify
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same room and also being distracted by some dominant noise in the immediate environment. You find the communicator attractive/unattractive and you pay more attention to how you feel about the communicator and their physical appearance than to what they are saying. Perhaps you simply don’t like the speaker - you may mentally argue with the speaker and be fast to criticise‚ either verbally or in your head. You are not interested in the topic/issue being discussed and become bored. Not focusing and
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undeniably be a tremendous task. How can a task of such significance and magnitude be initiated? And‚ what can one person with simple resources effectively do? Certainly‚ there are things that we can do to help build a better world because the end results are rewarding. But‚ with all that said‚ we must ask the question‚ "What is wrong with the world"? It is impossible to contribute to improving the world if you don’t know what’s wrong with it. In my opinion‚ we‚ the people‚ are the problem of the world.
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In “Diversity Challenges-What Would You Do?” (Learning Communications‚ 2009)‚ an organization interviewed prospective employee Felix. While Felix immediately hit it off with the human resources associate‚ it soon became apparent that he was not accustomed to the level of diversity in the organization. His overt shock and multicultural leadership in addition to his nonverbal response to various other diversity characteristics present in the workforce indicated that Felix had an issue with working
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In the future‚ when your children ask you what you have done in life that you feel must most of proud of. What will you answer be? In my life‚ I overcame many obstacles‚ achieved more success and had defeats. Up to now‚ I do not care about what I do best. Once‚ my children asked me what I have done in life that I feel must most of proud of‚ I recognized that I have not thought about it before. But I know some things that I never forget and I always feel proud of it because I did it well. That is
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these usually skew the validity of claims made by advertisements The original advertisement for the quitting smoking program‚ weight loss or sports nutrition supplement (properly sited) A summary of your findings on……… The target audience Bias you notice in the advertisement Scientific studies that either support or refute the validity of the claims NOTE: these must NOT merely be based on your own opinion but based on research; at least two sources are needed ____________________________
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Pseudo means false or insincere. So a pseudo listener isn’t listening properly. They may be distracted and concentrating on something else (watching tv‚ in a daydream‚ or texting). They may say ah huh‚ yes‚ but aren’t really listening at all. The six types of non-listening are as follows; Pseudo Listening‚ Monopolizing‚ Selective Listening‚ Defensive Listening‚ Ambushing and Literal Listening. As stated in the chapter‚ Pseudo Listening is when one pretends to listen. When we pseudolisten
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Research Paper-What would you do to make a better world? Eliminate Discrimination against People with Disabilities Laura Rodriguez Romero To make a better world I would try to change how people with physical and intellectual disabilities are treated and perceived. I work toward a world in which they are celebrated instead of marginalized. My hope is that people with disabilities will be welcomed to share the unique gifts they have to offer. My dream is that people with disabilities become a vital
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What causes you the most conflict at work or school? My conflicts are interrole conflicts. Work‚ school and home are all important to me. But the many roles that i have to take on can sometimes become over-whelming. These three areas of my life demand much of my attention for various reasons‚ so they each keep me accounted for a significant amount of obligation. Family‚ work and school tie into my life because one affects the other. I work to provide for my family‚ i go to school to increase the
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