Standard Operating procedure for help desk ( AD Manager Plus Manager Engine) Create SOP Help Desk Responsibilities: CTS Staff will log all incoming phone requests for assistance (RFA)‚ and walk-in RFA’s into the support ticketing system. Each RFA will be assigned a unique ticket number. This number will be referenced in all subsequent communications for tracking purposes. The CTS staff assigned to the RFA will assign a priority based on the following guidelines: Priority Levels: The
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minimum of code changes. At a time when different computer lines of the same vendor didn’t talk to each other -- yet alone machines of multiple vendors -- that meant a great savings in both hardware and software upgrades. It also meant that the operating system could be upgraded without having all the customer’s data inputted again. And new versions of UNIX were backward compatible with older versions‚ making it easier for companies to upgrade in an orderly manner.
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Financial Ratios Financial RatiosFinancial RatiosFinancial Ratios Financial Ratios - Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Uchumi Supermarkets Financial Ratios are relative magnitudes of select numeric items of a company’s financial statements. The assessment of the operating performance of a company is based on five main types of ratios. These are liquidity‚ gearing
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There’s reasons why teens decided to use their phone while driving. Teens that observe their parents or friends driving while texting and driving‚ adapts them to say “if they can do‚ I can do it too”. Another statistic from “Texting and Driving Safety‚” says that “48% of young drivers have seen their parents drive while talking on the phone‚” – also‚ 15% teen drivers have viewed their parents text while driving. Like I said‚ teens get influenced by their parents‚ and do as they do. But teens shouldn’t
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Superior Supermarkets Bilal Khan 101647863 Marketing - Master of Management 78-614 Odette School of Business‚ University of Windsor TITLE OF CASE: Superior Supermarkets. _"Everyday Low Pricing"_ KEY PERSON AND HIS / HER POSITION IN THE ORGANIZATION: James Ellis Senior V.P at Hall Consolidated and President of Superior Markets KEY ISSUE OR DECISION THAT MUST BE MADE: Should Superior Supermarkets implement the everyday low pricing strategy? If so‚ should this strategy be adopted across-the-board
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Texting and Driving Christian was a victim of a bad car accident. On February 12 Christian had just gotten his driver’s license and decided to go driving one late night. As he was texting his friends about a late party. While he looked down at a message a semi-truck collided into the side of the truck. Christian was then rushed to a hospital with very serious injuries. Although he survived he sometimes felt like he hadn’t. He had to spend the rest of his life in a wheelchair from being paralyzed
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studying to become a clerk‚ lawyer‚ and judge (respectively)‚ it would be impractical to think that I would never get involved in the prison system‚ especially with my clients. This experience helped me conquer the fear that was keeping me back from what I wanted to major in: criminal law. I am very fortunate that this class gave me the opportunity to enter the world of corrections‚ in an educational and interesting
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Extending one of her feet‚ Connie kicked opened the half-opened door. The operating theatre had an orange ethereal radiance as moonbeams invaded from the open skylight roof. Every surface was corroded with rust‚ even the large surgical light‚ a curved dish with many broken bulbs scrutinised the aged operating table. Circling her torch around the room‚ Connie zoomed her phone onto the furniture and then scouted the floor. “Look‚ loads of Doctors or surgeons or something have left scrubs and masks
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The Bottled Water Industry Threat of entry of new competitors is low. Firstly‚ the competitors that currently exist are large‚ dominating companies who already own a huge market share of the industry. New entrants attempting to enter the market will have compete with established brands such as Coca-Cola‚ PepsiCo‚ and Nestle. These brands have decades of experience in the food & beverage industry‚ have developed brand recognition & loyalty and have achieved low-cost production and distribution
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EVOLUTION OF THE OPERATING SYSTEM Operating systems as they are known today trace their lineage to the first distinctions between hardware and software. The first digital computers of the 1940s had no concept of abstraction; their operators inputted machine code directly to the machines they were working on. As computers evolved in the 1950s and 1960s however‚ the distinction between hardware such as the CPU and memory (or Core as it was called then) and the software that was written on top of it
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