What is a customer service culture? If you look at companies lauded for their superior customer service‚ you almost always find that those companies create a culture that supports excellence in customer service. It ’s not that they simply train their employees in customer service skills. What they do is ensure that customer service is interwoven into everything the company does. Customer service excellence simply becomes the way things are done around here. In fact‚ the way things are done around
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In the Scarlet Letter‚ a novel full of sin and sorrow‚ one character stands out as being the most sinister. He is the one who has committed the worst sin in the eyes of both the characters and even Nathaniel Hawthorne himself. This character of course is the “fiend‚” Roger Chillingworth. According to the novel‚ Chillingworth committed the worse sin of all. Dimmesdale said‚ “That old man’s revenge has been blacker than my sin. He has violated‚ in cold blood‚ the sanctity of a human heart. Thou and
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of the prosecution’s evidence. Through methods of discovery of evidence‚ both the prosecution and defense have equal opportunity to develop evidence they believe is needed to prove or dismiss/ reject claims. Trace evidence and the preservation of evidence are very vital in any investigation. These two components are two of the most important things that can help investigators find their suspect(s)‚ and lock them up or if done without proper care‚ the preservation of evidence or lack thereof can possibly
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Downfall from Arrogance The Crucible is a peculiar name to put for a play. In literal meaning‚ a crucible is a special pot in which you put materials in. The pot then goes in the fire‚ and you end up melting the contents‚ but not the pot itself. The way Miller named his play as The Crucible is what literary experts call symbolism. Arthur Miller’s basic purpose of writing this play was to signify that people react to situations in many different ways. In that same way‚ he symbolizes the attributes
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Trace or transfer evidence can be any small‚ and to the untrained be a seemingly insignificant piece of material‚ whether man-made or natural‚ that has been left at a crime scene. Edmond Locard‚ founder of the Institute of Criminalistics at the University of Lyon‚ France‚ developed what has become known as Locard’s Exchange Principle. This states that every contact leaves a trace (Trace Evidence). Trace evidence can consist of just about anything. Some types of trace evidence include but are not
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The last example that Macbeth is a tragic hero is that his downfall Is only partly his own fault. Due to his tragic flaw‚ he is only focused on him gaining power‚ that he does not realise that other people are manipulating him and taking advantage of him. The first example of this trait happens during the second prophecies of the witches to Macbeth. The witches explain the prophecies in a way that seem unrealistic which catches Macbeth off guard because they are unlikely to happen. Macbeth’s ambition
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It is actually quite simple. Less the dollar in indian market‚ more will be its value and that means downfall of rupee because as of today you are paying 60 rupees for 1 dollar.Now‚ we should go into the reasons for the same- The most important thing that India imports is crude oil – we import crude oil from countries like Saudi Arabia‚ Iraq‚ Venezuela etc. and these countries don’t accept the Indian Rupee for payments‚ they want us to pay them in an internationally accepted currency like the
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Winston Smith’s Downfall In the repressive society of Oceania in 1984‚ Winston Smith lived a restricted life in which all activities were aimed towards the good of the Party. Political and intellectual freedom were completely non-existent. With no laws separating right from wrong‚ the whole population lived in fear‚ which resulted in easy control by the government. People who broke the law by committing " thoughtcrime" were dealt with by the Thought Police and were either "vaporized" or sent
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Chapter: 3‚ Foundations of Decision Making The Downfall of Lehman Brothers The Downfall of Lehman Brothers Poor Decision making is a factor that can lead to bankruptcy and failure. Lehman Brothers Holdings Inc.‚ a major U.S investment bank‚ is an example of bad decision making because of their poor judgment‚ they have filed a Chapter 11 bankruptcy protection on September 15‚ 2008. A Chapter 11 bankruptcy protection is when a company‚ in this case Lehman Brother Holdings Inc. ‚ reports
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Running head: Evidence 1 Evaluating Reliable Evidence Amanda R.Wilborn CM223 Professor C April 19‚ 2011 Introduction Evidence is any information gathered at the scene of a crime that may be relevant to a criminal investigation. There are different types of evidence that varies from Paperwork‚ Photographs‚ DNA‚ Finger prints; etc... These different kinds of evidence also require different types
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