MAN00006I THE YORK MANAGEMENT SCHOOL Module: Knowledge Information Systems Module Co-ordinator: Dr Ignazio Cabras Assessment: Open Maximum word count: 4‚000 Release: Noon‚ Monday 10th February 2014 Submission: Noon‚ Wednesday 14th May 2014 Important information. If you are unable to complete your open assessment by the submission date indicated above because of Mitigating Circumstances you should apply for an extension using the form available on Yorkshare
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Berhad is having customer service center throughout the countries‚ which provides conveniences to the customers for paying bills‚ signing up‚ and reporting problems. Customers are now able to reach Maxis service representatives via telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact
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CHAPTER 2 REVIEW OF RELATED LITERATURES AND STUDIES This chapter presented the review of related literatures and studies‚ underlying the framework of the study. It includes the conceptual model of the study and the operational definition of terms. Review of Related Literatures Foreign Literature: * PHP [Roane C. (2002)] According to Roane C. (2002)‚ “PHP is a powerful tool to write web applications in‚ it is by no means the only (or best) way to do it for all situations. He suggests‚
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market is due to improved facilities with breakthroughs in marketing and customer service. It maintains its competitive advantage by using human capital and technology systems to get to know its customers better. The company first builds customer royalty to all Harrah’s properties by using a reward program called Total Gold which gives regular customers with incentives to visit Harrah’s properties throughout the country. However‚ this program does not differentiate Harrah from its competitor. Thus Harrah
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Database management systems A database management system (DBMS) consists of software that operates databases‚ providing storage‚ access‚ security‚ backup and other facilities. Database management systems can be categorized according to the database model that they support‚ such as relational or XML‚ the type(s) of computer they support‚ such as a server cluster or a mobile phone‚ the query language(s) that access the database‚ such as SQL or XQuery‚ performance trade-offs‚ such as maximum scale
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Ilyas BSTN/S10/0103 ASSIGNMENT CHAP # 1 Q#1. How are information systems transforming business and what is their relationship to globalization? E-mail‚ online conferencing‚ and cell phones have become essential tools for conducting business.Information systems are the foundation of fast-paced supply chains. The Internet allows many businesses to buy‚ sell‚ advertise‚ and solicit customer feedback online. Organizations are trying to become more competitive and efficient by
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SYSTEMS AND OPERATIONS MANAGEMENT REPORT FROM: Mary Mary TO: Helen Benton Organization: Atokowa Date: 9th May 2012 Table of Contents 1. Introduction 2. Analysis 3. 4’typology 4. Input-processing 5. Output model 6. Decision making level 7. Process mapping 8. Pareto Analysis 9. Soft systems methodology 10. Rich picture 11. Root definition 12. CATWOE 13. Conclusion
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Introduction Technology is simultaneously advancing together with what internet offers. Many system made by programmers and companies are innovating people look and need them via internet. One click‚ thousands results‚ probably millions or ever billions of different system. One button press brings people to new discoveries and massive enjoyment. A sales and inventory system is a system that can handle a company data. With this system‚ company will not easily lost their record of items and record of
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A management information system (MIS) provides information that organizations require to manage themselves efficiently and effectivel.Management information systems are typically computer systems used for managing. The five primary components: 1.) Hardware‚ 2.) Software‚ 3.) Data (information for decision making)‚ 4.) Procedures (design‚development and documentation)‚ and 5.) People (individuals‚ groups‚ or organizations). Management information systems are distinct from other information systems
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ASSIGNMENT - 1 DEFINE MANAGEMENT INFORMATION SYSTEM? DISCUSS ITS OBJECTIVES. Definition: Organized approach to the study of information needs of a management at every level in making operational‚ tactical‚ and strategic decisions. Its objective is to design and implement man-machine procedures‚ processes‚ and routines that provide suitably detailed reports in an accurate‚ consistent‚ and timely manner. Modern‚ computerized systems continuously gather relevant data‚ both from inside and outside
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