Contents 1. Title 1 2. Research Background 1 3. Literature Review 3 3.1 About MFM Restaurants in Kuala Lumpur 3 3.2 Job Satisfaction Definition 4 3.2 Factors influence to level of job satisfaction 5 3.2.1 Leadership Style 6 3.2.2 Compensation 8 3.2.3 Work-life Balance 9 3.3 Why job satisfaction is important? 9 3.4 Research framework 12 4. Problem statement 12 5. Research Objective 13 6. Research Methodologies 14 6.1 Research Tasks 14 6.2 Study population
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Victory of any business rests on consumers who are willing to accept and pay for the products. The firms must be aware of what must be monitored continuously for assured success According to Phillip Kotler “Satisfaction is a feeling of pleasure (or) disappointment resulting from comparing through perceived performance in relation to his her exception”. Since customer satisfaction is an important goal of any marketing program it is necessary to establish factors which help satisfy the customers.
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have them abruptly stop the conversation to answer their mobile or to respond to some form of text or email? How many times have you been in a meeting and experienced the entire meeting being momentarily disrupted by a phone call‚ even if you or the other person didn’t actually answer it? Just the other night I got and deserved a lashing when I picked up my mobile to check email while waiting for dinner to arrive. Are the new modes of communication and social networks available to us making us more
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Are scientific inventions making us happier ? One of the most popular questions which is often asked is: "Are scientific inventions making us happier ?" Science today has given us such comforts as were unimaginable years ago. Today we switch on the radio and listen to music‚ We have electricity‚ telephones‚ televisions‚ washing machines‚ refrigerators‚ air-conditioning plants and a host of other gadgets. All these things have made the life of man very easy and comfortable. The flush-lavatories
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Internship: An Empirical Study of Internship Satisfaction CAROLINE P. D’ABATE Skidmore College MARK A. YOUNDT Skidmore College and University of Vermont KATHRYN E. WENZEL Caturano and Company Since internships are becoming more widely used as learning tools for students to help fill the gap between classroom learning and the practice of business‚ it is important to understand what aspects of these experiences make them the most worthwhile. This study assessed satisfaction of interns by looking at three broad
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Marital satisfaction can be defined as a state of mind that reflect the real benefits and outcomes of marriage to an individual (Baumeister‚ 2007). In this literature review‚ we will be evaluating the marital satisfaction based on the type of marriage; in either love marriage or arranged marriage an individual commits to and in signifying which type of marriage could be more satisfying. The literature review will contain the studies that support the research question‚ the description of the studies
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CUSTOMER SATISFACTION AND LOYALTY IN LOGISTICS SERVICES @ DHL EXPRESS (I) PVT LTD A PROJECT REPORT Submitted in Partial fulfillment of the degree of requirement for the award of MASTER OF BUSINESS ADMISTRATION (Marketing & HR) Submitted by GAURAB DUTTA Registration No: P07BA126 Under the guidance of Dr. S. Lalitha Prof. in Management Studies BHARATH UNIVERSITY SCHOOL OF MANAGEMENT STUDIES Chennai 600073 India May 2009 School of Management Studies 173‚ Agaram
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European history was influenced by four key desires‚ the desire to create‚ the desire to know‚ the desire to exist‚ and the desire to have power. I believe that through serious analysis of European history from The Middle Ages to the seventeenth century (476-1700’s) (lecture notes‚ The Middle Ages) that the want to have power has had much significance. The want to have power has dealt with three social classes‚ two religions‚ and many other countries along with‚ conquerors and explorers that have
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Customer Satisfaction Satisfaction is a person’s feeling of pleasure or disappointment resulting from comparing a product’s perceived performance in relation to his/her expectations. Short of expectation = Unsatisfied customer Matches expectation = Highly satisfied customer A short of expectation means an unsatisfied customer while a matched expectation means a highly satisfied customer. Customer satisfaction is the relationship of perceived performance to expectation. It is a form of expectation
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Botany of Desire Name Institutional Affiliations In the Botany of Desire by Michael Pollan‚ emphases on how mankind has taken his position in trying to influence and control nature through technology such as genetic engineering. The purpose of this is to satisfy his desire for perfection by controlling the seeds of plants such as apples and potatoes. It appears that Pollan has a vivid imagination on plant-human interaction‚ when he writes the book. He thoroughly examines the connection of
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