Make and Receive Telephone Calls This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. • Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork
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CU672 - Make and Receive Telephone Calls 1.1 Describe the different features of telephone systems and how to use them Telephone systems have many different features in order for them to be used in a professional manner. Answer Phone - this feature is used for out of office hours. It enables people to leave a message when no one is available to take the call. Call Holding - places a caller on hold when having to do another task. This could be an array of different things such as transferring
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to send and receive text style messages‚ just like you would do on a mobile phone. You should know the purpose of a call before making it as this will make the call seem more professional. Preparation should be done in advanced to save wasting time looking for equipment or waiting to receive information when the callers on the phone. Any questions that need to be asked or discussed should be written down then any information that was given can be passed on and there is a record of what was spoken
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BA107 Make and receive telephone calls. 1.1- Describe the features of telephone systems and how to use them. On my own phone at work I have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so we can here the clients at the tone we want them weather
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In all honesty‚ I do not know what kind of power is out there. I am not sure if there is a God. If there is a God‚ I guess I do not believe. There might be a higher power‚ but I am not even sure of that. So if I were to believe in a God‚ I assume this is how it would go. Here it is‚ The apocalypse. It is all of our faults. and by Our I mean‚ Sam‚ Dean‚ and I’s fault. Not to mention Sam and Dean are brothers. We have opened the gates of hell‚ and there is no good news. Demons have escaped‚ up
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The World would be a better place if the environment that we’re living was clear. According to me‚ our life is threatened and our environment isn’t healthy for us to live anymore. Air‚ soil‚ and water in many parts of the earth were seriously polluted by industrial and chemical waste. Because of increasing amounts of carbon dioxide‚ global warming has occurred. It led to a lot of effects. It makes the climate change. As a result‚ flooding‚ hurricane‚ tsunamis‚ tornados‚ and cyclone happen everywhere
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turning back. “We can come back another time‚ Jimmy” Frank pleaded as we rowed. I just stood by and watched. Frankly‚ I had always been a little in awe of Jimmy since we were kids and so rarely questioned him. I just watched as Frank spoke up. Would he be able to convince him? Jimmy would not hear of it. The boat was now anchored and we were about eight miles away from the pier. As we stood up‚ ready to dive‚ Tom had changed his mind about joining us. Tom‚ unlike his big brother was not a strong
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decision to get an MBA? Age is definitely a huge factor in his decision to get an MBA. The younger the individual‚ the more opportunity for salary increases which in turn‚ the quick he can recover his costs of returning for an MBA. These costs include the opportunity cost of lost income in pursuing his MBA as well as the cost of the tuition itself. 2. What other‚ perhaps nonquantifiable‚ factors affect Ben’s decision to get an MBA? The location of the Business School could be a huge factor. There
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BEN BATES MBA | Working | Wilton | Mount Perry | Annual Salary | 55‚000 | 98‚000 | 81‚000 | Expected increase | 3% | 4% | 3.50% | Work (years) | 38 | 36 | 37 | Tax rates | 26% | 31% | 29% | Annual tuition | | $63‚000 | $80‚000 | Books and other supplies (annual) | | $2‚500 | 3‚500 | Programs (year) | | 2 | 1 | Signing bonus | | 15‚000 | 10‚000 | Health insurance (annual) | | $3‚000 | 3‚000 | Room and board (annual) | | $20‚000 | $20‚000 | 1. How does Ben’s age
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This unit is about making and receiving telephone calls and transferring calls‚ when necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. · Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork‚ find
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